---
title: "Mental Health Central Access Point (MHCAP) 24/7 Urgent Mental Health Helpline"
ocid: "ocds-b5fd17-aa56a136-f7a8-4907-9da5-f77be820b5c0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-aa56a136-f7a8-4907-9da5-f77be820b5c0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-aa56a136-f7a8-4907-9da5-f77be820b5c0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-aa56a136-f7a8-4907-9da5-f77be820b5c0.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "LEICESTERSHIRE PARTNERSHIP NHS TRUST"
published: "2024-05-01"
---

# Mental Health Central Access Point (MHCAP) 24/7 Urgent Mental Health Helpline

Buyer: LEICESTERSHIRE PARTNERSHIP NHS TRUST  
Current stage: Tender  
OCID: ocds-b5fd17-aa56a136-f7a8-4907-9da5-f77be820b5c0

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## Summary

The Leicestershire Partnership NHS Trust has issued a tender for the provision of the Mental Health Central Access Point (MHCAP) 24/7 Urgent Mental Health Helpline. The tender is classified under health services and has a total contract value of GBP 2,685,484. The procurement method is an open procedure, with the tender period ending on 31st May 2024. The contract period for the successful bidder will start on 1st November 2024 and end on 31st October 2026.

This opportunity presents a chance for businesses specialising in health and social work services, telephone-answering services, and miscellaneous health services to compete. Companies looking to provide urgent mental health support services within the United Kingdom could find this tender beneficial for business growth. Interested parties can register and apply via the Atamis e-sourcing portal to participate in the tender process.

## Notice

Opportunity (open) The MHCAP aims to ensure anyone with an urgent mental health need has telephone access to NHS support, advice and triage. The service provides a 24/7 telephone number for access to urgent mental health support. MHCAP links callers with support workers and LPT clinicians who can assess their needs and advise, support, signpost or refer them directly to the appropriate service. It offers an alternative to attending the emergency department and other services for people with urgent mental health needs. The service has pathways into the LPT Adult Mental Health, CAMHS, MHSOP and Learning Disabilities services To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bb7d072b-3f76-4851-9cd5-6cc3d38031f4 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 May 2024 |
| Submission deadline | 31 May 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Nov 2024 - 31 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,685,484 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEICESTERSHIRE PARTNERSHIP NHS TRUST |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE19 1WY |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | Thorpe Astley & St Mary's |
| Westminster constituency | Mid Leicestershire |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 79510000 - Telephone-answering services
- 85000000 - Health and social work services
- 85100000 - Health services
- 85140000 - Miscellaneous health services

## Release History

- 1 May 2024 at 15:01 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/bb7d072b-3f76-4851-9cd5-6cc3d38031f4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bb7d072b-3f76-4851-9cd5-6cc3d38031f4
  1st May 2024 - Opportunity notice on Contracts Finder

## Notice URLs

- https://health-family.force.com/s/Welcome

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-aa56a136-f7a8-4907-9da5-f77be820b5c0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-aa56a136-f7a8-4907-9da5-f77be820b5c0.json.