---
title: "Support Service for people who are d/Deaf, hard of hearing or have hearing loss in Hartlepool."
ocid: "ocds-b5fd17-aa7e6d7e-834f-4038-8f0a-2bae30c2f59f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-aa7e6d7e-834f-4038-8f0a-2bae30c2f59f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-aa7e6d7e-834f-4038-8f0a-2bae30c2f59f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-aa7e6d7e-834f-4038-8f0a-2bae30c2f59f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HARTLEPOOL BOROUGH COUNCIL"
published: "2025-06-27"
---

# Support Service for people who are d/Deaf, hard of hearing or have hearing loss in Hartlepool.

Buyer: HARTLEPOOL BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-aa7e6d7e-834f-4038-8f0a-2bae30c2f59f

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## Summary

Hartlepool Borough Council has concluded the procurement process for providing a Support Service for individuals who are d/Deaf, hard of hearing, or have hearing loss in Hartlepool. This project falls under the Health and social work services industry category, with an additional focus on community, social, and personal services. The procurement was conducted using an open procedure, making it accessible to a broad range of potential suppliers. The tender commenced on 16th January 2025, with submissions required by 29th January 2025. The awarded contract, which was finalised on 24th March 2025, is set to commence on 1st April 2025 and conclude on 31st March 2028.

This tender offers a significant opportunity for businesses involved in health and community services, particularly those focusing on support services for people with hearing impairments. SMEs and VCSEs are particularly well-suited to compete in this domain, given the procurement's suitability criteria that favoured such organizations. By participating in this contract, businesses can enhance their service portfolio and gain increased visibility and experience in public sector contracts, which can contribute to their growth and expansion in the sector.

## Notice

Hartlepool Borough Council is seeking submissions from suitably experienced organisations or individuals to provide a Support Service for people who are d/Deaf, hard of hearing or have hearing loss in Hartlepool. The NEPO E-Procurement Portal is being used for this Tender. In order to express your interest please register as a supplier on the NEPO. https://procontract.due-north.com. Once you have registered please view the opportunities register. The reference for this tender is as follows:- Procontract Reference No. DN 757249 Completed submissions must be returned via the NEPO E-Procurement Portal not later than 2pm on Wednesday, 29th January 2025

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/beb4fc2b-db6b-4d44-8c9f-7017f0d47525 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jun 2025 |
| Submission deadline | 29 Jan 2025 |
| Future notice date | Not specified |
| Award date | 24 Mar 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HARTLEPOOL BOROUGH COUNCIL |
| Locality | HARTLEPOOL |
| Post town | Cleveland |
| Postcode | TS24 8AY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC31 Hartlepool and Stockton-on-Tees |
| Local authority | Hartlepool |
| Electoral ward | Victoria |
| Westminster constituency | Hartlepool |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACTION DEAFNESS |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services

## Release History

- 27 Jun 2025 at 12:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/beb4fc2b-db6b-4d44-8c9f-7017f0d47525
- 16 Jan 2025 at 10:16 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/dcf411e2-5e43-4ab7-9256-062a5c925308

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/beb4fc2b-db6b-4d44-8c9f-7017f0d47525
  27th June 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/dcf411e2-5e43-4ab7-9256-062a5c925308
  16th January 2025 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.hartlepool.gov.uk
- https://procontract.due-north.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-aa7e6d7e-834f-4038-8f0a-2bae30c2f59f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-aa7e6d7e-834f-4038-8f0a-2bae30c2f59f.json.