---
title: "Conflict Resolution Training St Helens & Knowsley Teaching Hospitals"
ocid: "ocds-b5fd17-aa8569e8-4b35-4634-9c0d-bd38e4842fdb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-aa8569e8-4b35-4634-9c0d-bd38e4842fdb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-aa8569e8-4b35-4634-9c0d-bd38e4842fdb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-aa8569e8-4b35-4634-9c0d-bd38e4842fdb.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NHS SHARED BUSINESS SERVICES LTD (NHS SBS)"
published: "2021-06-02"
---

# Conflict Resolution Training St Helens & Knowsley Teaching Hospitals

Buyer: NHS SHARED BUSINESS SERVICES LTD (NHS SBS)  
Current stage: Tender  
OCID: ocds-b5fd17-aa8569e8-4b35-4634-9c0d-bd38e4842fdb

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## Summary

The NHS Shared Business Services Ltd (NHS SBS) has issued a tender for "Conflict Resolution Training" aimed at St Helens and Knowsley Teaching Hospitals. This procurement is classified under training services in defence and security materials and is located in Prescott, England. Currently in the tender stage, the deadline for submissions is 24th June 2021, with the contract period starting from 1st August 2021 and lasting until 31st July 2022. The procurement method used is classified as "Other", and there is a significant opportunity for the successful bidder to provide bespoke training solutions that comply with the RRN Training Standards. 

This tender presents an excellent opportunity for training providers, especially those specialising in conflict resolution and compliance training within the healthcare sector. Businesses that are agile and capable of delivering both e-learning and in-person training, as well as those that can adapt to the Trust's specific technological requirements, would be well-suited to compete. Moreover, the project encourages participation from small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), broadening the scope for diverse training solutions in this sector.

## Notice

4 year opportunity to provide STHK with BILD ACT certified Conflict Resolution Training complying with RRN Training Standards for a total of up to 7000 employees within the Trust. The contract would see the provider supply e:learning, in addition to 8 "Train the Trainers" who would be licensed to provided training on the contractors behalf. Flexibility will be needed in terms annual review of the training needs analysis which may or may not result in a higher proportion of staff being allocated a higher level of training. Level 1 - Mandatory Training consisting of e:learning. Refresher period would be 24 months. Level 2 - Building from e:learning, this would involve classroom input on topics such as disengagement. Refresher period would be 12 months. Level 3 - Building on from the previous 2 levels; restraint training would be provided to BILD ACT approval. Refresher period would be 12 months. E:learning has to interface with the Trust's Learning Management System; Moodle. Flexibility to provide a platform for the Trust's Contractors to complete their e:learning away from the Trusts LMS is essential.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/96683184-f3d9-4d9d-ac92-00a4c9f69ce5 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jun 2021 |
| Submission deadline | 24 Jun 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Jul 2021 - 31 Jul 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES LTD (NHS SBS) |
| Locality | PRESCOTT |
| Post town | Liverpool |
| Postcode | L35 5DR |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD71 East Merseyside |
| Local authority | Knowsley |
| Electoral ward | Whiston and Cronton |
| Westminster constituency | St Helens South and Whiston |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80600000 - Training services in defence and security materials

## Release History

- 2 Jun 2021 at 14:30 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/96683184-f3d9-4d9d-ac92-00a4c9f69ce5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/96683184-f3d9-4d9d-ac92-00a4c9f69ce5
  2nd June 2021 - Opportunity notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=38039&B=NHSSBS
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/39
  User / Company

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-aa8569e8-4b35-4634-9c0d-bd38e4842fdb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-aa8569e8-4b35-4634-9c0d-bd38e4842fdb.json.
