---
title: "Contact Centre Review Consultancy Services"
ocid: "ocds-b5fd17-aa89d017-4b97-4922-af0d-76c8b3d0ae62"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-aa89d017-4b97-4922-af0d-76c8b3d0ae62"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-aa89d017-4b97-4922-af0d-76c8b3d0ae62.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-aa89d017-4b97-4922-af0d-76c8b3d0ae62.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WAKEFIELD AND DISTRICT HOUSING LIMITED"
published: "2024-03-15"
---

# Contact Centre Review Consultancy Services

Buyer: WAKEFIELD AND DISTRICT HOUSING LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-aa89d017-4b97-4922-af0d-76c8b3d0ae62

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-aa89d017-4b97-4922-af0d-76c8b3d0ae62)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-aa89d017-4b97-4922-af0d-76c8b3d0ae62.json)

## Summary

Wakefield and District Housing Limited has completed a procurement process for Contact Centre Review Consultancy Services with a contract value of £27,500. The tender was awarded to Soniza Ltd on 14th March 2024. The procurement method used was 'Other.' The contract period is scheduled from 25th March 2024 to 31st May 2024.

This tender for Contact Centre Review Consultancy Services by Wakefield and District Housing Limited presents an opportunity for small and medium-sized enterprises (SMEs) in the consultancy services sector. Businesses offering general management consultancy services in the United Kingdom could find this tender suitable for expanding their operations and partnering with Wakefield and District Housing Limited.

## Notice

This is the award notice for the Contact Centre Review Consultancy Services. The procurement procedure was In accordance with WDH Financial Regulations and Delegation Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3b7641ad-3d52-4710-ae4f-4fcb3dea5769 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Mar 2024 |
| Submission deadline | 6 Mar 2024 |
| Future notice date | Not specified |
| Award date | 14 Mar 2024 |
| Contract period | 25 Mar 2024 - 31 May 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £27,500 |
| Lots value | Not specified |
| Awards value | £27,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WAKEFIELD AND DISTRICT HOUSING LIMITED |
| Locality | CASTLEFORD |
| Post town | Wakefield |
| Postcode | WF10 5HX |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE45 Wakefield |
| Local authority | Wakefield |
| Electoral ward | Castleford Central and Glasshoughton |
| Westminster constituency | Pontefract, Castleford and Knottingley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SONIZA |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79411000 - General management consultancy services

## Release History

- 15 Mar 2024 at 16:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3b7641ad-3d52-4710-ae4f-4fcb3dea5769

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3b7641ad-3d52-4710-ae4f-4fcb3dea5769
  15th March 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.wdh.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-aa89d017-4b97-4922-af0d-76c8b3d0ae62. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-aa89d017-4b97-4922-af0d-76c8b3d0ae62.json.
