---
title: "WHHT - SolutionCare Services and Support & Speech Recognition and Tuning"
ocid: "ocds-b5fd17-aaa7d2cd-af54-44fa-8edb-19a45d70fe2f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-aaa7d2cd-af54-44fa-8edb-19a45d70fe2f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-aaa7d2cd-af54-44fa-8edb-19a45d70fe2f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-aaa7d2cd-af54-44fa-8edb-19a45d70fe2f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WEST HERTFORDSHIRE TEACHING HOSPITAL NHS TRUST"
published: "2025-07-16"
---

# WHHT - SolutionCare Services and Support & Speech Recognition and Tuning

Buyer: WEST HERTFORDSHIRE TEACHING HOSPITAL NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-aaa7d2cd-af54-44fa-8edb-19a45d70fe2f

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## Summary

The award for the procurement process titled "WHHT - SolutionCare Services and Support & Speech Recognition and Tuning" has been announced by the West Hertfordshire Teaching Hospital NHS Trust. Tagged under the industry category of "Software-related services", this procurement was conducted under the "Call-off from a framework agreement" method. The process, located in England, progressed to the award stage, with the award being published on 16th July 2025. The contract, valued at £139,000, commenced on 1st April 2025 and will run until 28th April 2026.

This tender provides opportunities for businesses involved in healthcare IT solutions, particularly those specialising in patient communications and speech recognition technologies. Given the selective procurement method and framework agreement approach, the opportunity was suitable for established contractors such as Netcall Technology Limited, which secured the contract. While the procurement was not specifically targeting SMEs, businesses with expertise in delivering innovative software-related services to healthcare sectors can leverage similar upcoming opportunities for significant business growth.

## Notice

West Hertfordshire Teaching Hospital NHS Trust award for SolutionCare Services and Support & Speech Recognition and Tuning via Patient and Healthcare Communications and Related IT Services Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/66415cbd-99a2-4d0f-8f3f-2560cc7e9713 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jul 2025 |
| Submission deadline | 10 Mar 2025 |
| Future notice date | Not specified |
| Award date | 31 Mar 2025 |
| Contract period | 31 Mar 2025 - 28 Apr 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £139,000 |
| Lots value | Not specified |
| Awards value | £139,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST HERTFORDSHIRE TEACHING HOSPITAL NHS TRUST |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6NS |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCALL TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72260000 - Software-related services

## Release History

- 16 Jul 2025 at 10:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/66415cbd-99a2-4d0f-8f3f-2560cc7e9713

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/66415cbd-99a2-4d0f-8f3f-2560cc7e9713
  16th July 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-aaa7d2cd-af54-44fa-8edb-19a45d70fe2f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-aaa7d2cd-af54-44fa-8edb-19a45d70fe2f.json.