---
title: "Awarded - Provision of Social Listening Tool - TalkWalker"
ocid: "ocds-b5fd17-aab27488-f220-4a97-9b7f-98ddb3b10a01"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-aab27488-f220-4a97-9b7f-98ddb3b10a01"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-aab27488-f220-4a97-9b7f-98ddb3b10a01.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-aab27488-f220-4a97-9b7f-98ddb3b10a01.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR BUSINESS AND TRADE"
published: "2025-10-21"
---

# Awarded - Provision of Social Listening Tool - TalkWalker

Buyer: DEPARTMENT FOR BUSINESS AND TRADE  
Current stage: Award  
OCID: ocds-b5fd17-aab27488-f220-4a97-9b7f-98ddb3b10a01

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## Summary

The Department for Business and Trade has completed the awarding stage of a procurement process titled "Provision of Social Listening Tool - TalkWalker." This procurement, classified under the industry category of "Software package and information systems" (CPV code 48000000), was conducted using a selective procurement method through a call-off from a framework agreement. The process culminated with the contract being awarded on 15th September 2025 to Talkwalker S.à r.l, with the contract scheduled to run from 16th September 2025 to 15th September 2028. The procurement covers services across multiple locations, including the United Kingdom and British Overseas Territories, with a total contract value of £37,800. The procurement is tailored to service the Department's communications and policy work by leveraging insights from social and digital media content.

This tender offers significant business opportunities in the software and information systems sector, particularly for companies specialising in digital analytics and social media insights. While the award has been made to a large-scale supplier, the nature of the procurement indicates potential future opportunities for small and medium-sized enterprises (SMEs) to engage through similar framework agreements or sub-contracting arrangements. Companies capable of providing innovative social listening tools that can integrate effectively into governmental communications infrastructures would find similar procurement processes suitable for expanding their market presence and contributing to digital transformation efforts within public sector organisations.

## Notice

Procurement of a social listening tool to gain valuable insights from social and digital media content that is available in the public domain to inform DBTs communications and policy work.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/87a9ffbe-ede0-42b5-88dc-50e3a3048f34 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Oct 2025 |
| Submission deadline | 29 Aug 2025 |
| Future notice date | Not specified |
| Award date | 14 Sep 2025 |
| Contract period | 15 Sep 2025 - 15 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £37,800 |
| Lots value | Not specified |
| Awards value | £37,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR BUSINESS AND TRADE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2BZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI34 Wandsworth |
| Local authority | Wandsworth |
| Electoral ward | Nine Elms |
| Westminster constituency | Battersea |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TALKWALKER S.À R.L |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 21 Oct 2025 at 09:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/87a9ffbe-ede0-42b5-88dc-50e3a3048f34

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/87a9ffbe-ede0-42b5-88dc-50e3a3048f34
  21st October 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-aab27488-f220-4a97-9b7f-98ddb3b10a01. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-aab27488-f220-4a97-9b7f-98ddb3b10a01.json.