--- title: "Income Maximisation Project" ocid: "ocds-b5fd17-aad148cc-0c1a-4e2f-863c-291a33529201" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-aad148cc-0c1a-4e2f-863c-291a33529201" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-aad148cc-0c1a-4e2f-863c-291a33529201.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-aad148cc-0c1a-4e2f-863c-291a33529201.json" source: "Contracts Finder" current_stage: "Tender" buyer: "THIRTEEN HOUSING GROUP LTD" published: "2021-11-17" --- # Income Maximisation Project Buyer: THIRTEEN HOUSING GROUP LTD Current stage: Tender OCID: ocds-b5fd17-aad148cc-0c1a-4e2f-863c-291a33529201 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-aad148cc-0c1a-4e2f-863c-291a33529201) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-aad148cc-0c1a-4e2f-863c-291a33529201.json) ## Summary The Thirteen Housing Group Ltd is currently soliciting proposals for its "Income Maximisation Project," aimed at enhancing revenue management through advanced software solutions. This open procurement process is classified under the industry category of software packages and information systems, with submissions due by 12:00 on 20th December 2021. The contract, which will support Thirteen’s housing management systems, is based in Middlesbrough, North East England, and is expected to commence on 1st February 2022, running through to 31st January 2027. This tender presents a significant opportunity for businesses specialising in software development, particularly those with expertise in artificial intelligence and machine learning solutions tailored for the housing sector. Companies that can demonstrate innovative approaches to automating risk-based caseload management and debt collection will find this venture particularly suitable. The open procurement method encourages competition, making it an ideal environment for small and medium-sized enterprises (SMEs) looking to expand their market presence within public sector contracts. ## Notice At Thirteen, we've been working to help improve the lives of people in our neighbourhoods for years. We provide our customers with homes, support and opportunities to grow. We own and manage 35,000 properties across the North East and Yorkshire and offer a home for life, providing housing and support services. We're here for anyone who needs a home and a helping hand too. We're the largest housing provider in the North East of England, and amongst the biggest 25 nationally, but we remain locally responsive. We work hard to support communities in the places we have homes to help address the social, economic and environmental issues that matter to our customers and partners. Further information is available on the Group's website www.thirteengroup.co.uk This tender is for software required (hereinafter "the Service") to Thirteen Housing Group Limited a registered community and benefit society under number 7522 whose registered office is at Hudson Quay, Windward Way, Middlesbrough, TS2 1QG The purpose of this tender is to provide all interested parties with the opportunity to propose an accurately priced solution for the provision of an Intelligent automation risk based artificial intelligence and machine learning approach to caseload management and collecting debt which also includes an integrated call handling and text messaging solution. This will work alongside our current housing management system, Orchard but also has the capacity to work alongside other housing management systems if this was to change. Through behavioural science the system must optimise the benefits of nudge theory to ensure that as a business we maximise our income through maximising automation opportunities and ensuring that manual intervention is made only when needed and in a way that will provide Thirteen with the best outcome.(Insert goods/services/works required )- contract title in accordance with the Specification of requirements, terms and conditions of contract. Additional information: Please register your organisation on the following procurement portal :- https://in-tendhost.co.uk/thirteengroup To view and download the documents please select 'Express an interest' Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cf9a7ae3-bbc9-4d4f-ba67-816b632e10a7 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Nov 2021 | | Submission deadline | 20 Dec 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Feb 2022 - 31 Jan 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THIRTEEN HOUSING GROUP LTD | | Locality | CO DURHAM | | Post town | Cleveland | | Postcode | TS2 1QG | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC3 Tees Valley | | ITL 3 | TLC32 South Teesside | | Local authority | Middlesbrough | | Electoral ward | Central | | Westminster constituency | Middlesbrough and Thornaby East | | Delivery location | TLC North East (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 17 Nov 2021 at 14:43 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/cf9a7ae3-bbc9-4d4f-ba67-816b632e10a7 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/cf9a7ae3-bbc9-4d4f-ba67-816b632e10a7 17th November 2021 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/thirteengroup/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/thirteengroup ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-aad148cc-0c1a-4e2f-863c-291a33529201. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-aad148cc-0c1a-4e2f-863c-291a33529201.json.