---
title: "Debt Tracing and Debt Recovery Services"
ocid: "ocds-b5fd17-aad213b9-1dc9-4e09-83e8-b95c52b2a85b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-aad213b9-1dc9-4e09-83e8-b95c52b2a85b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-aad213b9-1dc9-4e09-83e8-b95c52b2a85b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-aad213b9-1dc9-4e09-83e8-b95c52b2a85b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTH YORKSHIRE COUNTY COUNCIL"
published: "2021-09-01"
---

# Debt Tracing and Debt Recovery Services

Buyer: NORTH YORKSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-aad213b9-1dc9-4e09-83e8-b95c52b2a85b

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## Summary

The North Yorkshire County Council is initiating a procurement process for "Debt Tracing and Debt Recovery Services" within the collection agency services industry category. This contract is aimed at identifying and recovering a variety of debts, including sundry debts and tenant arrears, with a contract value of £75,000. The procurement is being conducted using an open procedure, and the tender period will close on 13 July 2021. The contract is expected to commence on 1 September 2021 and will extend for a duration of three years, concluding on 31 August 2024. All services will be delivered within the Yorkshire and the Humber region of the United Kingdom.

This procurement presents an opportunity for businesses specialising in debt recovery and collection services, particularly small to medium-sized enterprises (SMEs), to engage in public sector contracts. Firms that possess experience in dealing with various forms of debt collection, including health service debts and tenant arrears, would be well-suited to apply. Engaging in this contract could enhance a business's portfolio and provide experience in managing public sector accounts, fostering potential growth through future opportunities with local authorities and other public organisations.

## Notice

The Authority is seeking one Supplier to trace and/or recover a range of debts, including: * Sundry debts. * Health and adult service debts. * Former/current tenant arrears. * Former/current employee arrears. * Any other such debt as agreed with the Authority. Additional information: To access the tender documents you must register your organisation details on the YORtender (ProContract) system at https://procontract.due-north.com/Login/ by creating a username, password and company profile. To view details of this opportunity click on the Find Opportunities icon within the Opportunities section. Select North Yorkshire County Council from the Organisations drop down in the filter section and click Update. The Opportunity should then be displayed on the page. Alternatively use the Find Opportunities icon and * change the All Data drop down to Reference Number in the search drop down; * enter the contract ID: DN437927 * click Go, and the details of this contract should be displayed. Once you have selected the Opportunity by clicking on the project title, you will need to express your interest by clicking the Register Interest In This Opportunity button. This will then allow you to download any documentation required, complete and upload the documents to the system. This must be done in advance of the deadline date. If you require further information, guidance or support using YORtender (ProContract) please visit the supplier help centre: https://supplierhelp.due-north.com/ If you have specific system issues please log a support call using the following link: http://proactis.kayako.com/procontractv3/Core/Default/Index Alternatively you can log your call by emailing ProContractSuppliers@proactis.com. For critical and time-sensitive issues (requiring resolution within 60 minutes) please call 0330 005 0352.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/00154085-c00e-46f7-b749-0f78964302cd |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Sep 2021 |
| Submission deadline | 13 Jul 2021 |
| Future notice date | Not specified |
| Award date | 24 Aug 2021 |
| Contract period | 30 Sep 2021 - 30 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £75,000 |
| Lots value | Not specified |
| Awards value | £75,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH YORKSHIRE COUNTY COUNCIL |
| Locality | NORTHALLERTON |
| Post town | Darlington |
| Postcode | DL7 8AD |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE22 North Yorkshire |
| Local authority | North Yorkshire |
| Electoral ward | Romanby |
| Westminster constituency | Richmond and Northallerton |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | JTR COLLECTIONS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79940000 - Collection agency services

## Release History

- 1 Sep 2021 at 13:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/00154085-c00e-46f7-b749-0f78964302cd
- 15 Jun 2021 at 08:48 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/820fb2cd-b247-4468-8839-cabfad918a27

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/00154085-c00e-46f7-b749-0f78964302cd
  1st September 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/820fb2cd-b247-4468-8839-cabfad918a27
  15th June 2021 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=06bc0bd9-b1cd-eb11-810c-005056b64545
  Advert

## Notice URLs

- http://proactis.kayako.com/procontractv3/Core/Default/Index
- http://www.northyorks.gov.uk/
- https://procontract.due-north.com/Login/
- https://supplierhelp.due-north.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-aad213b9-1dc9-4e09-83e8-b95c52b2a85b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-aad213b9-1dc9-4e09-83e8-b95c52b2a85b.json.