---
title: "Provision of Avaya Support and Maintenance"
ocid: "ocds-b5fd17-aae4b86f-0429-40c0-862d-8ae371c63946"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-aae4b86f-0429-40c0-862d-8ae371c63946"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-aae4b86f-0429-40c0-862d-8ae371c63946.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-aae4b86f-0429-40c0-862d-8ae371c63946.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WARRINGTON BOROUGH COUNCIL"
published: "2018-02-26"
---

# Provision of Avaya Support and Maintenance

Buyer: WARRINGTON BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-aae4b86f-0429-40c0-862d-8ae371c63946

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-aae4b86f-0429-40c0-862d-8ae371c63946)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-aae4b86f-0429-40c0-862d-8ae371c63946.json)

## Summary

Warrington Borough Council has awarded a contract for the "Provision of Avaya Support and Maintenance," aimed at providing support and maintenance services for its Avaya VOIP telephony infrastructure. This contract falls under the Computer-related services category, valued at £110,000, and is set to commence on 1st December 2017, with a contract period extending until 30th November 2018. The tender process was conducted using an open procurement method, and the tender period closed on 29th September 2017.

This tender presents a valuable opportunity for businesses particularly within the technology and telecommunications sectors, especially those with capabilities in VOIP support and maintenance services. Small and medium enterprises (SMEs) are encouraged to participate, as the contract has been identified as suitable for SMEs, allowing them to potentially expand their client base through service provision to the Council. The successful supplier, 4net Technologies Limited, demonstrates the opportunities available for capable providers in this competitive landscape.

## Notice

Support and maintenance services for an existing Avaya VOIP telephony infrastructure

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2470d264-ae63-45ca-bc7d-1431675e54e5 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Feb 2018 |
| Submission deadline | 29 Sep 2017 |
| Future notice date | Not specified |
| Award date | 30 Nov 2017 |
| Contract period | 1 Dec 2017 - 30 Nov 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000 |
| Lots value | Not specified |
| Awards value | £110,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WARRINGTON BOROUGH COUNCIL |
| Locality | WARRINGTON |
| Post town | Warrington |
| Postcode | WA1 2NH |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD61 Warrington |
| Local authority | Warrington |
| Electoral ward | Bewsey and Whitecross |
| Westminster constituency | Warrington South |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 4NET TECHNOLOGIES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72500000 - Computer-related services

## Release History

- 26 Feb 2018 at 15:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2470d264-ae63-45ca-bc7d-1431675e54e5
- 7 Sep 2017 at 13:10 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f7fcedcc-7c53-4a1b-896c-15ea1dcaa98c
- 7 Sep 2017 at 13:07 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f7fcedcc-7c53-4a1b-896c-15ea1dcaa98c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2470d264-ae63-45ca-bc7d-1431675e54e5
  26th February 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/f7fcedcc-7c53-4a1b-896c-15ea1dcaa98c
  7th September 2017 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=b5d5ca0b-c58c-e711-80e4-005056b64545
  Advert

## Notice URLs

- http://www.warrington.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-aae4b86f-0429-40c0-862d-8ae371c63946. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-aae4b86f-0429-40c0-862d-8ae371c63946.json.
