---
title: "CRM Discovery Partner"
ocid: "ocds-b5fd17-ab4624a2-f4f5-4a8f-9d6e-ab82932bc72a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ab4624a2-f4f5-4a8f-9d6e-ab82932bc72a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ab4624a2-f4f5-4a8f-9d6e-ab82932bc72a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ab4624a2-f4f5-4a8f-9d6e-ab82932bc72a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HM LAND REGISTRY"
published: "2019-05-29"
---

# CRM Discovery Partner

Buyer: HM LAND REGISTRY  
Current stage: Award  
OCID: ocds-b5fd17-ab4624a2-f4f5-4a8f-9d6e-ab82932bc72a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ab4624a2-f4f5-4a8f-9d6e-ab82932bc72a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ab4624a2-f4f5-4a8f-9d6e-ab82932bc72a.json)

## Summary

The Hm Land Registry is conducting a procurement process for the "CRM Discovery Partner" project, aimed at developing Customer Relationship Management software. This procurement falls under the services category with a contract value of £95,000. The tender was planned to run until 27 March 2019, with the contract period set from 24 April 2019 to 6 June 2019. It employs a selective procurement method, utilising a call-off from a framework agreement. The geographical scope includes locations like the United Kingdom, Europe, and British Overseas Territories.

This tender represents a significant opportunity for small and medium-sized enterprises (SMEs) in the software development industry, particularly those specialising in CRM solutions. Businesses that possess expertise in software development and customer relations are well-suited to compete for this contract. The involvement of the Hm Land Registry could lead to ongoing collaborations and further projects within the public sector, fostering growth and innovation opportunities for successful bidders.

## Notice

CRM Discovery Partner: services to develop Customer Relations Management Software April-June 2019

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/96e815c5-1eb2-43fc-b20e-80defec6bfb5 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 May 2019 |
| Submission deadline | 27 Mar 2019 |
| Future notice date | Not specified |
| Award date | 9 Apr 2019 |
| Contract period | 23 Apr 2019 - 6 Jun 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £95,000 |
| Lots value | Not specified |
| Awards value | £95,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HM LAND REGISTRY |
| Locality | CROYDON |
| Post town | Central London |
| Postcode | WC2A 3PH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CLARASYS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212445 - Customer Relation Management software development services

## Release History

- 29 May 2019 at 13:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/96e815c5-1eb2-43fc-b20e-80defec6bfb5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/96e815c5-1eb2-43fc-b20e-80defec6bfb5
  29th May 2019 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ab4624a2-f4f5-4a8f-9d6e-ab82932bc72a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ab4624a2-f4f5-4a8f-9d6e-ab82932bc72a.json.