---
title: "ServiceNow Licenses and Support"
ocid: "ocds-b5fd17-ab546eb2-9048-44d4-9577-94371893620b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ab546eb2-9048-44d4-9577-94371893620b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ab546eb2-9048-44d4-9577-94371893620b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ab546eb2-9048-44d4-9577-94371893620b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HIGHWAYS ENGLAND COMPANY LIMITED"
published: "2021-09-28"
---

# ServiceNow Licenses and Support

Buyer: HIGHWAYS ENGLAND COMPANY LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-ab546eb2-9048-44d4-9577-94371893620b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ab546eb2-9048-44d4-9577-94371893620b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ab546eb2-9048-44d4-9577-94371893620b.json)

## Summary

The procurement process involves HIGHWAYS ENGLAND COMPANY LIMITED as the buying organisation, seeking services under the title "ServiceNow Licenses and Support." This process falls under the industry category of highways consultancy services and is located in England, United Kingdom. The procurement method used was selective, specifically a call-off from a framework agreement. The tender period concluded on 4th December 2020, while the contract commenced on 15th December 2020 and is set to end on 14th December 2022. The total contract value is approximately £4,475,480.71.

This tender presents significant opportunities for businesses in the technology and consultancy sectors, particularly those specialising in providing software licensing and ongoing support services. Companies that possess experience in handling large-scale technology contracts or hold expertise in service management platforms like ServiceNow would be particularly well-suited to compete. Engaging in this contract could not only enhance their portfolio but also foster long-term partnerships within the public sector.

## Notice

ServiceNow Licenses and Support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a00bd3a3-7e0f-4e46-8a62-d8bebe70f8ce |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Sep 2021 |
| Submission deadline | 4 Dec 2020 |
| Future notice date | Not specified |
| Award date | 4 Dec 2020 |
| Contract period | 15 Dec 2020 - 14 Dec 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,475,480 |
| Lots value | Not specified |
| Awards value | £4,475,480 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHWAYS ENGLAND COMPANY LIMITED |
| Locality | GUILDFORD |
| Post town | Guildford |
| Postcode | GU1 4LZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Guildford |
| Electoral ward | Stoke |
| Westminster constituency | Guildford |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FUJITSU SERVICES |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71311210 - Highways consultancy services

## Release History

- 28 Sep 2021 at 11:03 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a00bd3a3-7e0f-4e46-8a62-d8bebe70f8ce
- 12 Jan 2021 at 17:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a00bd3a3-7e0f-4e46-8a62-d8bebe70f8ce

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a00bd3a3-7e0f-4e46-8a62-d8bebe70f8ce
  28th September 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4ae8d435-6528-4349-a577-849b098e8fe1
- https://www.econtrack.com/Project/View.aspx?data=fdHofPpupBTT1R8p57Fp3w%3d%3d
  Epims link
- https://www.econtrack.com/Project/View.aspx?data=fdHofPpupBTT1R8p57Fp3w==
  Epims link

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ab546eb2-9048-44d4-9577-94371893620b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ab546eb2-9048-44d4-9577-94371893620b.json.