---
title: "Support, Maintenance and Hosting of a Queue Management System (QMS)"
ocid: "ocds-b5fd17-ab7eab66-6f65-40df-82c1-3d82c829cbc6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ab7eab66-6f65-40df-82c1-3d82c829cbc6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ab7eab66-6f65-40df-82c1-3d82c829cbc6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ab7eab66-6f65-40df-82c1-3d82c829cbc6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "POST OFFICE LIMITED"
published: "2024-05-24"
---

# Support, Maintenance and Hosting of a Queue Management System (QMS)

Buyer: POST OFFICE LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-ab7eab66-6f65-40df-82c1-3d82c829cbc6

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## Summary

The Post Office Limited has awarded a contract for the provision of support, maintenance, and hosting services for a Queue Management System in 14 Post Office branches across various regions in the United Kingdom. The contract, valued at £41,000 GBP, was awarded to Renovotec Limited through a direct procurement method with a single tender action. The contract period is from 1st April 2024 to 31st March 2025, with the tender period ending on 16th February 2024.

This tender presents an opportunity for businesses providing repair and maintenance services, specifically in the category of miscellaneous repair and maintenance services. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate, given the suitability criteria set by the Post Office Limited. Businesses located in regions such as North East, North West, Yorkshire and the Humber, West Midlands, East of England, London, South East, and Northern Ireland are eligible to compete for this contract.

## Notice

Support, maintenance and hosting services for a Queue Management System (QMS) in 14 of Post Offices Branches for the period 01/04/24 - 31/03/25 Additional information: This is a Contract Award Notice for the support, maintenance and hosting of a Queue Management System (QMS) in 14 of Post Office Branches.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/276c30b9-9665-43ea-97db-5ba47190c33e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 May 2024 |
| Submission deadline | 16 Feb 2024 |
| Future notice date | Not specified |
| Award date | 28 Mar 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £41,000 |
| Lots value | Not specified |
| Awards value | £41,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POST OFFICE LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2V 7ER |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bassishaw |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLG West Midlands (England), TLI London, TLJ South East (England), TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RENOVOTEC |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50800000 - Miscellaneous repair and maintenance services

## Release History

- 24 May 2024 at 09:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/276c30b9-9665-43ea-97db-5ba47190c33e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/276c30b9-9665-43ea-97db-5ba47190c33e
  24th May 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ab7eab66-6f65-40df-82c1-3d82c829cbc6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ab7eab66-6f65-40df-82c1-3d82c829cbc6.json.