---
title: "NH2672 Perception Research"
ocid: "ocds-b5fd17-ab938007-c412-4177-bdf7-99986d961aa8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ab938007-c412-4177-bdf7-99986d961aa8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ab938007-c412-4177-bdf7-99986d961aa8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ab938007-c412-4177-bdf7-99986d961aa8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Northumbria Healthcare NHS Foundation Trust"
published: "2026-09-24"
---

# NH2672 Perception Research

Buyer: Northumbria Healthcare NHS Foundation Trust  
Current stage: Award  
OCID: ocds-b5fd17-ab938007-c412-4177-bdf7-99986d961aa8

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## Summary

Northumbria Healthcare NHS Foundation Trust commissioned renewed perception research, delivered through surveys under the CQC Patient Survey Framework. The work is survey and market research services, intended to continue the Trust’s perception research. The delivery location is identified by a postcode in North Shields, England. The procurement is for services rather than goods or construction. The named buying organisation is Northumbria Healthcare NHS Foundation Trust; the selected supplier is Explain Market Research Limited. The research requirement is described as a renewal, indicating continuation of an established survey programme. The scope centres on carrying out perception research using the framework’s patient-survey route, rather than a broader general research or healthcare delivery contract.

The procurement is complete and has been awarded to Explain Market Research Limited. The award was made on 24 September 2026, following a selective call-off from a framework agreement. The award value is £33,800. The contract is scheduled to run from 1 November 2026 to 31 October 2028, for two years. The earlier tender deadline was 1 September 2026 at 12 noon. The requirement is presented as a single research commission, with no separate lots described. Small and medium-sized enterprises and voluntary, community and social enterprises were considered suitable. No detailed evaluation weighting or award criteria are stated, so the basis beyond the framework call-off is not set out.

For market-research firms, this award demonstrates recurring demand from Northumbria Healthcare NHS Foundation Trust for perception research delivered through surveys under the CQC Patient Survey Framework. A credible competitor would need to design and run patient-survey research and produce work suited to understanding perceptions, while being able to operate through the relevant framework call-off route. The two-year commission indicates a sustained service requirement rather than a one-off survey exercise. The award went to a large market-research supplier, showing that the buyer selected a specialist supplier for this work; the procurement also marked SMEs and voluntary, community and social enterprises as suitable. Firms with relevant survey delivery experience and the capacity to maintain research activity over a multi-year engagement are positioned to match the demonstrated requirement.

## Notice

Renewal of perception research for surveys awarded using CQC Patient survey framework for two years

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/718de790-7c8c-4819-ba9c-f6ffae992e10 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 24 Sep 2026 |
| Contract period | 1 Nov 2026 - 31 Oct 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £33,800 |
| Lots value | Not specified |
| Awards value | £33,800 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Northumbria Healthcare NHS Foundation Trust |
| Locality | NORTH SHIELDS |
| Postcode area | Newcastle upon Tyne |
| Postcode | NE27 0QJ |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | North Tyneside |
| Electoral ward | Shiremoor |
| Westminster constituency | Tynemouth |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EXPLAIN MARKET RESEARCH LIMITED |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services

## Release History

- 24 Sep 2026 at 14:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/718de790-7c8c-4819-ba9c-f6ffae992e10

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/718de790-7c8c-4819-ba9c-f6ffae992e10
  24th September 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ab938007-c412-4177-bdf7-99986d961aa8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ab938007-c412-4177-bdf7-99986d961aa8.json.