---
title: "Procurement of General Practices Appointment Booking Services for Practices in North West London ICB"
ocid: "ocds-b5fd17-abf39a63-bb42-4497-85bc-994c7fb90d4f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-abf39a63-bb42-4497-85bc-994c7fb90d4f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-abf39a63-bb42-4497-85bc-994c7fb90d4f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-abf39a63-bb42-4497-85bc-994c7fb90d4f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2024-10-30"
---

# Procurement of General Practices Appointment Booking Services for Practices in North West London ICB

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-abf39a63-bb42-4497-85bc-994c7fb90d4f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-abf39a63-bb42-4497-85bc-994c7fb90d4f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-abf39a63-bb42-4497-85bc-994c7fb90d4f.json)

## Summary

The NHS England National Commercial and Procurement Hub, on behalf of NHS North West London ICB, has awarded a contract to Accurx Limited for the provision of a General Practice Appointment Booking solution. This contract, part of the Software package and information systems industry category, covers the services required for booking appointments into GP clinics, long-term condition clinics, and vaccination clinics with integration into GP clinical systems. The procurement process followed a selective method through a call-off from the CCS G-Cloud 13 Framework. The contract commenced on 1 July 2024 and will last until 30 September 2025, with an initial period of 9 months and the option for a 6-month extension. The overall contract value is GBP 765,964.47. The service location is London, United Kingdom.

This tender offers significant business growth opportunities, particularly for SMEs in the technology and healthcare software sectors. Companies that specialise in developing scalable and integrative software solutions for medical practices can benefit from engaging in such procurement processes. The specific requirements for digital pathways capabilities and integration with existing clinical systems point to opportunities for businesses capable of delivering robust, user-friendly software that aligns with modernising general practice initiatives. Participating in these agreements can lead to further business within the NHS and other public healthcare sectors.

## Notice

The NHS England National Commercial and Procurement Hub supported NHS North West London ICB to place a new contract for the provision of a General Practice Appointment Booking solution to replace the national contract for appointment booking supplied by Accurx Limited which expired on 30th June 2024. NHS North West London ICB's requirement is for an appointment booking solution that enables booking of appointments by patients into GP clinics, long term condition clinics and vaccination clinics with integration with GP clinical systems. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 13 Framework (RM1557.13) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 13 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to Accurx Limted. The contract is awarded for an initial period of 9 months with the option to extend for a further 6 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bcf0cde1-d480-4e3d-87d7-a823525fd7a4 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Oct 2024 |
| Submission deadline | 12 Jun 2024 |
| Future notice date | Not specified |
| Award date | 30 Jun 2024 |
| Contract period | 30 Jun 2024 - 30 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £765,964 |
| Lots value | Not specified |
| Awards value | £765,964 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW1 5JD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Marylebone |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCURX |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 30 Oct 2024 at 15:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bcf0cde1-d480-4e3d-87d7-a823525fd7a4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bcf0cde1-d480-4e3d-87d7-a823525fd7a4
  30th October 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-abf39a63-bb42-4497-85bc-994c7fb90d4f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-abf39a63-bb42-4497-85bc-994c7fb90d4f.json.