---
title: "Video Assistance - Elective Care"
ocid: "ocds-b5fd17-abf436e8-f559-415b-b48b-31c6b72dab6f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-abf436e8-f559-415b-b48b-31c6b72dab6f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-abf436e8-f559-415b-b48b-31c6b72dab6f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-abf436e8-f559-415b-b48b-31c6b72dab6f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK HEALTH SECURITY AGENCY"
published: "2022-02-11"
---

# Video Assistance - Elective Care

Buyer: UK HEALTH SECURITY AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-abf436e8-f559-415b-b48b-31c6b72dab6f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-abf436e8-f559-415b-b48b-31c6b72dab6f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-abf436e8-f559-415b-b48b-31c6b72dab6f.json)

## Summary

The UK Health Security Agency initiated a public procurement process for the contract titled "Video Assistance - Elective Care" aimed at providing remote video assistance to support elective care users. This tender falls under the services category, specifically classified as software package and information systems (CPV code 48000000). The contract period commenced on 17th January 2022 and is set to conclude on 17th January 2023. Notably, the procurement method used was a direct single tender action below threshold, and the tender was published on 11th February 2022. The delivery address for the contract is located in London, SW1P 3HX, England.

This procurement presents a valuable opportunity for businesses specialised in software development and remote assistance solutions. Companies capable of providing digital support services for healthcare sectors or those with experience in similar projects would be well-positioned to compete. The selected supplier, Be My Eyes, illustrates the market potential for innovative solutions in elective care, making this an advantageous entry point for businesses aiming to expand their offerings in the healthcare technology space.

## Notice

Remote video assistance to support elective care users of the home test service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ac05bb77-2052-4990-9cf6-ec336caffbe1 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Feb 2022 |
| Submission deadline | 16 Jan 2022 |
| Future notice date | Not specified |
| Award date | 13 Jan 2022 |
| Contract period | 17 Jan 2022 - 17 Jan 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £42,000 |
| Lots value | Not specified |
| Awards value | £42,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Cancelled |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK HEALTH SECURITY AGENCY |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3HX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BE MY EYES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 11 Feb 2022 at 09:19 - TenderCancellation - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/ac05bb77-2052-4990-9cf6-ec336caffbe1
- 11 Feb 2022 at 09:19 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/47d0c684-911d-4103-9744-77eff467e30e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ac05bb77-2052-4990-9cf6-ec336caffbe1
  11th February 2022 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/47d0c684-911d-4103-9744-77eff467e30e
  11th February 2022 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000000HIIc/xd7T6z.vc5C8E4Eoj93Ta.WRYHVqeLr5bX24MQZ2DlQ
  Be My Eyes Master Services Agreement - DHSC Final #10160 hsa_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-abf436e8-f559-415b-b48b-31c6b72dab6f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-abf436e8-f559-415b-b48b-31c6b72dab6f.json.