---
title: "Digital Dictation Service Led by Speech Recognition Software"
ocid: "ocds-b5fd17-ac01e692-83b5-402d-8284-75f6fe7c1357"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac01e692-83b5-402d-8284-75f6fe7c1357"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ac01e692-83b5-402d-8284-75f6fe7c1357.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ac01e692-83b5-402d-8284-75f6fe7c1357.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "KENT COMMUNITY HEALTH NHS FOUNDATION TRUST"
published: "2022-03-29"
---

# Digital Dictation Service Led by Speech Recognition Software

Buyer: KENT COMMUNITY HEALTH NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-b5fd17-ac01e692-83b5-402d-8284-75f6fe7c1357

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## Summary

The Kent Community Health NHS Foundation Trust is seeking to enhance its operations by awarding a contract for a Digital Dictation Service led by Speech Recognition Software. The tender falls under the services category and involves medical software packages, with a total estimated value of £502,500. This procurement is currently in the award stage, with the contract period commencing on 10th March 2022 and extending until 9th March 2025. The award was officially announced on 29th March 2022, inviting suitable providers to deliver innovative solutions that meet the localised demands of clinicians in the South East region of the United Kingdom.

This tender presents significant opportunities for businesses specialising in voice recognition and digital dictation technologies. Companies capable of providing advanced IT solutions that enhance transcription efficiency and clinical workflows would find this an ideal opportunity to grow their operations. In particular, organisations with expertise in developing medical software and those who can comply with the requirements of the NHS SBS Framework for Digital Dictation, Speech Recognition & Outsourced Transcription will be well-positioned to compete for future contracts in this sector.

## Notice

The purpose of this contract is to deliver digital dictation service led via speech recognition software and ensure correspondence / records are produced in a more efficient manner. Currently there are two systems being used throughout the organisation and this contract award is to replace a current speech recognition contract only. Within the trust services mainly dictate correspondence or meetings and recently there has been an increased demand for voice recognition led software to offer real-time transcription for prompt completion of transcription. Currently clinicians are able to speak into a headset and immediately see the information dictated captured in text format directly into the required templates. KCHFT are looking to procure a solution which meets this demand via the NHS SBS Framework for Digital Dictation, Speech Recognition & Outsourced Transcription. Under the framework Criteria KCHFT is inviting all eligible suppliers to provide an ITQ response with pricing to meet the specification which includes the localised demand requirements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0c83dd36-e1fd-47a7-b9f6-a720dd0238b3 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Mar 2022 |
| Submission deadline | 24 Feb 2022 |
| Future notice date | Not specified |
| Award date | 9 Mar 2022 |
| Contract period | 10 Mar 2022 - 9 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £420,000 |
| Lots value | Not specified |
| Awards value | £502,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KENT COMMUNITY HEALTH NHS FOUNDATION TRUST |
| Locality | ASHFORD |
| Post town | Tonbridge |
| Postcode | TN25 4AZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Ashford |
| Electoral ward | Goat Lees |
| Westminster constituency | Ashford |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NUANCE COMMUNICATIONS IRELAND |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48180000 - Medical software package
- 48314000 - Voice recognition software package

## Release History

- 29 Mar 2022 at 14:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0c83dd36-e1fd-47a7-b9f6-a720dd0238b3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0c83dd36-e1fd-47a7-b9f6-a720dd0238b3
  29th March 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.kentcht.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac01e692-83b5-402d-8284-75f6fe7c1357. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ac01e692-83b5-402d-8284-75f6fe7c1357.json.