---
title: "HPFT, HCT - Catering Services"
ocid: "ocds-b5fd17-ac023eaa-462d-47f0-884c-e4f0120b67f5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac023eaa-462d-47f0-884c-e4f0120b67f5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ac023eaa-462d-47f0-884c-e4f0120b67f5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ac023eaa-462d-47f0-884c-e4f0120b67f5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HERTFORDSHIRE NHS PROCUREMENT"
published: "2021-02-17"
---

# HPFT, HCT - Catering Services

Buyer: HERTFORDSHIRE NHS PROCUREMENT  
Current stage: Award  
OCID: ocds-b5fd17-ac023eaa-462d-47f0-884c-e4f0120b67f5

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## Summary

The Hertfordshire NHS Procurement is conducting a selective tender process for catering services in collaboration with the Hertfordshire Partnership University NHS Foundation Trust (HPFT) and Hertfordshire Community NHS Trust (HCT). The contract, valued at £15 million, encompasses various sub-services including patient and non-patient catering and a helpdesk function. The awarded contracts will commence on 1st April 2021 and will run until 31st March 2026. The procurement is located in the East of England, with the tender period concluding on 28th August 2020. This process utilises a restricted procedure due to the contract's monetary threshold.

This tender offers significant opportunities for businesses in the catering and facilities management sectors, especially for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Companies that can provide flexible and high-quality catering services tailored to healthcare environments will be particularly well-suited to compete. Successful candidates must demonstrate a strong understanding of the distinct requirements of health service settings and the ability to deliver consistent support across multiple sites.

## Notice

The Hertfordshire Partnership University NHS Foundation Trust (HPFT) and Hertfordshire Community NHS Trust (HCT) (the "Authorities") joined together in a collaborative procurement, to procure their catering services, to a mixed multi-site, multi stakeholder portfolio. The Authorities have a mix of inpatient, outpatient and administration areas making up their core service. The preferred bidder has (subject to certain Trust specific variances) been awarded two identical catering service contracts, one with HPFT and the other with HCT. Both contracts have a contract commencement date of 1st April 2021. The catering service provision is made up of the following sub-services: 1. Patient catering; 2. Non patient catering; and 3. Helpdesk. The objectives of this procurement are as follows: 1. The provision of catering services which are supportive of, and enhance the diverse core services associated with the Authorities property portfolios; 2. Provision of a quality catering service which represents value for money without compromising on quality and service delivery; 3. A transparent service provision in terms of both task delivery and cost; 4. The provision of continuity of service, processes, systems and procedures across all properties; 5. A consistent service delivery across the Authorities diverse property portfolios; 6. A partnership approach with a catering service provider that delivers on service, and understands the explicit and implicit needs and values of the Authorities; 7. A collaborative approach to catering service delivery which interfaces with the Authorities other FM service providers; 8. A service provider and supply chain members that can effectively manage multi-site stakeholder expectations; and 9. The provision of a flexible service delivery model, that considers the potential change in property footprint scheduled throughout the duration of the contracts. The Authorities sought a Service Provider that is able to deliver the above objectives within a healthcare environment, embracing and working in partnership with both Trusts and their clients, so future aspirations can be exceeded. Furthermore, the Authorities sought a Service Provider that appreciates that expectations and priorities of the catering service are unique to each type of property, and thus shall adopt an approach that is properly specific, proactive and responsive. The Authorities procured additional facilities management services (Hard Facilities Management and Soft Facilities Management) under separate tender processes.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/54b9d541-1a4b-4400-a014-e212c53a11db |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Feb 2021 |
| Submission deadline | 28 Aug 2020 |
| Future notice date | Not specified |
| Award date | 5 Feb 2021 |
| Contract period | 31 Mar 2021 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £15,000,000 |
| Lots value | Not specified |
| Awards value | £15,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HERTFORDSHIRE NHS PROCUREMENT |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6NS |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MITIE FM |

## CPV Codes

### Divisions

- 55 - Hotel, restaurant and retail trade services

### Codes

- 55520000 - Catering services

## Release History

- 17 Feb 2021 at 17:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/54b9d541-1a4b-4400-a014-e212c53a11db
- 19 Feb 2020 at 10:44 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/957605da-3dc4-43b1-a427-83b4c2e88502
- 14 Feb 2020 at 13:36 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/957605da-3dc4-43b1-a427-83b4c2e88502

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/54b9d541-1a4b-4400-a014-e212c53a11db
  17th February 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/957605da-3dc4-43b1-a427-83b4c2e88502
  19th February 2020 - Opportunity notice on Contracts Finder
- http://TBC
  Link to OJEU Notice for further information
- https://nhs.bravosolution.co.uk/nhs_collaborative/web/login.html
  Link to Bravo Solution e-Tendering Portal
- https://ted.europa.eu/udl?uri=TED:NOTICE:078686-2020:TEXT:EN:HTML
  Link to OJEU Notice for further information

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac023eaa-462d-47f0-884c-e4f0120b67f5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ac023eaa-462d-47f0-884c-e4f0120b67f5.json.