---
title: "DH-IBM Application Maintenance Services for Dynamics CRM Online Note: Published for completeness, see description for details"
ocid: "ocds-b5fd17-ac234d15-b12e-462a-a2ca-78ab1d6f52ca"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac234d15-b12e-462a-a2ca-78ab1d6f52ca"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ac234d15-b12e-462a-a2ca-78ab1d6f52ca.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ac234d15-b12e-462a-a2ca-78ab1d6f52ca.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH"
published: "2018-03-01"
---

# DH-IBM Application Maintenance Services for Dynamics CRM Online Note: Published for completeness, see description for details

Buyer: DEPARTMENT OF HEALTH  
Current stage: Award  
OCID: ocds-b5fd17-ac234d15-b12e-462a-a2ca-78ab1d6f52ca

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac234d15-b12e-462a-a2ca-78ab1d6f52ca)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ac234d15-b12e-462a-a2ca-78ab1d6f52ca.json)

## Summary

The Department of Health in London has completed the procurement process for the contract titled "DH-IBM Application Maintenance Services for Dynamics CRM Online" with an estimated value of £139,230. This tender, classified under the industry category of "IT services: consulting, software development, Internet and support," was awarded on 31 March 2017, with the contract period running from 3 April 2017 to 2 April 2019. The procurement method employed was selective, specifically a call-off from a framework agreement, with the tender period having ended on 31 March 2017.

This tender presents significant opportunities for businesses specialising in IT services, particularly those offering consulting and support for cloud-based applications like Dynamics 365 and SharePoint. Businesses that are well-suited to compete for similar contracts include SMEs and larger firms with a focus on advanced software development and maintenance services. Engaging with public health agencies provides a pathway for growth, especially for organisations with proven track records in delivering effective IT solutions to governmental departments.

## Notice

Service support for Scribe, DH's correspondence and parliamentary question management system (Dynamics 365 and SharePoint in the cloud) This contract award was not published at the time of award. It has been published for transparency purposes to provide a record of existing departmental contracts.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4930fca1-735b-464c-934c-c3bd7c11f7aa |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Mar 2018 |
| Submission deadline | 31 Mar 2017 |
| Future notice date | Not specified |
| Award date | 30 Mar 2017 |
| Contract period | 2 Apr 2017 - 2 Apr 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £139,230 |
| Lots value | Not specified |
| Awards value | £139,230 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IBM UNITED KINGDOM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Mar 2018 at 11:18 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4930fca1-735b-464c-934c-c3bd7c11f7aa
- 19 Feb 2018 at 13:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4930fca1-735b-464c-934c-c3bd7c11f7aa
- 14 Feb 2018 at 14:47 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e82b31e5-1965-42b4-aa6b-b4413952cf0b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4930fca1-735b-464c-934c-c3bd7c11f7aa
  1st March 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/e82b31e5-1965-42b4-aa6b-b4413952cf0b
  14th February 2018 - Opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac234d15-b12e-462a-a2ca-78ab1d6f52ca. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ac234d15-b12e-462a-a2ca-78ab1d6f52ca.json.