---
title: "Amazon Connect platform licence"
ocid: "ocds-b5fd17-ac318939-d608-48df-9773-8728ceac4ead"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac318939-d608-48df-9773-8728ceac4ead"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ac318939-d608-48df-9773-8728ceac4ead.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ac318939-d608-48df-9773-8728ceac4ead.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ROYAL BOROUGH OF KENSINGTON AND CHELSEA"
published: "2026-07-14"
---

# Amazon Connect platform licence

Buyer: ROYAL BOROUGH OF KENSINGTON AND CHELSEA  
Current stage: Award  
OCID: ocds-b5fd17-ac318939-d608-48df-9773-8728ceac4ead

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac318939-d608-48df-9773-8728ceac4ead)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ac318939-d608-48df-9773-8728ceac4ead.json)

## Summary

The Royal Borough of Kensington and Chelsea has completed the award stage of its procurement process for an Amazon Connect platform licence. This service contract, valued at £738,000, covers a period from 2nd July 2026 to 1st July 2029. The procurement was conducted via Direct Award under the G-Cloud 14 Lot 2 Framework, in the IT services industry category, specifically focusing on consulting, software development, Internet, and support. The procurement process involved multiple delivery locations, including the British Overseas Territories, Channel Islands, Europe, Isle of Man, the Rest of the World, and the United Kingdom.

This contract presents significant growth opportunities for companies involved in IT services, particularly those specialising in software development and Internet support. While the contract has been awarded to Amazon Web Service, similar future opportunities could suit businesses of various sizes looking to leverage government contracts to expand their reach and capability. Although the tender was not specifically designated for SMEs or VCSEs, such entities may find similar opportunities in subsequent procurement rounds. The structured use of frameworks such as G-Cloud suggests a lucrative market for companies that can efficiently navigate these procurement channels.

## Notice

The Royal Borough of Kensington & Chelsea (RBKC) has awarded a Service Contract to the Amazon Web Service for the delivery of Amazon Connect platform licence. The contract was procured for 36 months via Direct Award using the G-Cloud 14 Lot 2 Framework.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8eeb4dd7-35dc-4a24-a597-4cfb15ff8be4 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Jul 2026 |
| Submission deadline | 30 Jun 2026 |
| Future notice date | Not specified |
| Award date | 30 Jun 2026 |
| Contract period | 1 Jul 2026 - 1 Jul 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £738,000 |
| Lots value | Not specified |
| Awards value | £738,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROYAL BOROUGH OF KENSINGTON AND CHELSEA |
| Locality | LONDON |
| Post town | West London |
| Postcode | W8 7NX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham |
| Local authority | Kensington and Chelsea |
| Electoral ward | Campden |
| Westminster constituency | Kensington and Bayswater |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AMAZON WEB SERVICE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 14 Jul 2026 at 09:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8eeb4dd7-35dc-4a24-a597-4cfb15ff8be4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8eeb4dd7-35dc-4a24-a597-4cfb15ff8be4
  14th July 2026 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=1050490210
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac318939-d608-48df-9773-8728ceac4ead. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ac318939-d608-48df-9773-8728ceac4ead.json.