---
title: "Next Generation Service Desk (IT)"
ocid: "ocds-b5fd17-ac46054a-e9d3-42c9-8547-527a1d18d86d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac46054a-e9d3-42c9-8547-527a1d18d86d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ac46054a-e9d3-42c9-8547-527a1d18d86d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ac46054a-e9d3-42c9-8547-527a1d18d86d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL AUDIT OFFICE"
published: "2017-04-21"
---

# Next Generation Service Desk (IT)

Buyer: NATIONAL AUDIT OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-ac46054a-e9d3-42c9-8547-527a1d18d86d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac46054a-e9d3-42c9-8547-527a1d18d86d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ac46054a-e9d3-42c9-8547-527a1d18d86d.json)

## Summary

The National Audit Office has completed the procurement process for the "Next Generation Service Desk (IT)" project, aimed at providing IT services, with a total contract value of £1,129,872. The procurement was initiated on 4th August 2016 and concluded with the award on 4th July 2016, with the contract running until 4th August 2017. The project, classified under the CPV code for IT services, was carried out in London, specifically at the National Audit Office's premises located at 157-197 Buckingham Palace Road, SW1W 9SP.

This contract presents significant opportunities for businesses specialising in IT services, particularly those offering consulting, software development, and technical support. Larger firms with the capability to deliver complex IT solutions and a proven track record in similar projects would be well-positioned to engage in future tenders within this sector, especially those that support governmental organisations. With organisations increasingly looking to enhance their IT infrastructure, suppliers in the technology sector should be prepared to compete for similar upcoming contracts.

## Notice

Next Generation Service Desk (IT)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2f57c471-c2b5-4602-bb12-f1d13ae8146b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Apr 2017 |
| Submission deadline | 4 Jul 2016 |
| Future notice date | Not specified |
| Award date | 3 Jul 2016 |
| Contract period | 3 Aug 2016 - 4 Aug 2017 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,129,872 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL AUDIT OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1W 9SP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | LITTLE FISH |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 Apr 2017 at 08:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2f57c471-c2b5-4602-bb12-f1d13ae8146b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2f57c471-c2b5-4602-bb12-f1d13ae8146b
  21st April 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac46054a-e9d3-42c9-8547-527a1d18d86d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ac46054a-e9d3-42c9-8547-527a1d18d86d.json.