---
title: "GB-Hemel Hempstead: ICT Support Services Tender"
ocid: "ocds-b5fd17-ac580c47-d76d-4b58-96a6-2c46aaaef8b4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac580c47-d76d-4b58-96a6-2c46aaaef8b4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ac580c47-d76d-4b58-96a6-2c46aaaef8b4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ac580c47-d76d-4b58-96a6-2c46aaaef8b4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HIGHTOWN HOUSING ASSOCIATION LTD"
published: "2022-01-28"
---

# GB-Hemel Hempstead: ICT Support Services Tender

Buyer: HIGHTOWN HOUSING ASSOCIATION LTD  
Current stage: Award  
OCID: ocds-b5fd17-ac580c47-d76d-4b58-96a6-2c46aaaef8b4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac580c47-d76d-4b58-96a6-2c46aaaef8b4)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ac580c47-d76d-4b58-96a6-2c46aaaef8b4.json)

## Summary

The public procurement process involves Hightown Housing Association Ltd, who is seeking ICT Support Services through an open tender. The contract, valued at £84,585, will span from 1 July 2021 to 30 June 2024, and the procurement stage has been completed as of 24 June 2021. The services are classified under the CPV codes for Helpdesk and support services, as well as Systems support services, with delivery required in the East of England, UK. The tender aimed to engage small and medium enterprises (SMEs), though the criteria for selection were strictly defined within the procurement documentation.

This tender presents an opportunity for SMEs in the technology sector, particularly those offering ICT technical support, helpdesk services, and data network management. Interested businesses that can deliver strategic ICT solutions might find this contract appealing, as the buying organisation is explicitly looking to foster partnerships with smaller enterprises. Engaging in this process could enhance visibility and capacity for businesses ready to support public sector needs while expanding their operational reach.

## Notice

Supply of external ICT technical support and strategic services to Hightown Housing Association Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/65d14a06-df66-4882-9939-d8897f866c38 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jan 2022 |
| Submission deadline | 23 Jun 2021 |
| Future notice date | Not specified |
| Award date | 23 Jun 2021 |
| Contract period | 30 Jun 2021 - 30 Jun 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £84,585 |
| Lots value | Not specified |
| Awards value | £84,585 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHTOWN HOUSING ASSOCIATION LTD |
| Locality | HEMEL HEMPSTEAD |
| Post town | Hemel Hempstead |
| Postcode | HP2 4XH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH27 South West Hertfordshire |
| Local authority | Dacorum |
| Electoral ward | Adeyfield East |
| Westminster constituency | Hemel Hempstead |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CENTRAL NETWORKS & TECHNOLOGIES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72253000 - Helpdesk and support services
- 72253200 - Systems support services
- 72315000 - Data network management and support services

## Release History

- 28 Jan 2022 at 13:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/65d14a06-df66-4882-9939-d8897f866c38

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/65d14a06-df66-4882-9939-d8897f866c38
  28th January 2022 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=662185301
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac580c47-d76d-4b58-96a6-2c46aaaef8b4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ac580c47-d76d-4b58-96a6-2c46aaaef8b4.json.