---
title: "ICT Service and Maintenance"
ocid: "ocds-b5fd17-ac8cd48b-2468-4c33-9fa4-ab8ffb3305fc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac8cd48b-2468-4c33-9fa4-ab8ffb3305fc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ac8cd48b-2468-4c33-9fa4-ab8ffb3305fc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ac8cd48b-2468-4c33-9fa4-ab8ffb3305fc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DOUNREAY SITE RESTORATION LIMITED"
published: "2018-06-01"
---

# ICT Service and Maintenance

Buyer: DOUNREAY SITE RESTORATION LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-ac8cd48b-2468-4c33-9fa4-ab8ffb3305fc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac8cd48b-2468-4c33-9fa4-ab8ffb3305fc)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ac8cd48b-2468-4c33-9fa4-ab8ffb3305fc.json)

## Summary

The procurement process for the "ICT Service and Maintenance" contract is initiated by Dounreay Site Restoration Limited, a company based in Thurso, Caithness. This contract, classified under the "Computer equipment and supplies" category, involved the delivery of IT Managed Services. The procurement method adopted was a selective procedure, with the tender period concluding on 14 July 2017. The contract was awarded on 31 May 2018 for a total value of £13,000,000, with an effective period spanning from 1 October 2018 to 30 September 2023.

This tender presents significant opportunities for businesses, particularly those specialising in IT services, software development, and telecommunications. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would be particularly well-suited to participate due to the nature of the services required. Companies that can offer innovative solutions in helpdesk support, data network management, and overall IT consulting will find this contract aligns well with their expertise and capabilities.

## Notice

Dounreay Site Restoration Limited (DSRL) have placed a Contract for the delivery of Information Technology (IT) Managed Services, conducted in accordance with the Negotiated Procedure.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9a4d39bd-fbdc-4bef-8de9-32c4e41c07e5 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Jun 2018 |
| Submission deadline | 14 Jul 2017 |
| Future notice date | Not specified |
| Award date | 30 May 2018 |
| Contract period | 30 Sep 2018 - 30 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £13,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DOUNREAY SITE RESTORATION LIMITED |
| Locality | THURSO, CAITHNESS |
| Post town | Kirkwall |
| Postcode | KW14 7TZ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM2 Highlands and Islands |
| ITL 3 | TLM20 Highlands and Islands |
| Local authority | Highland |
| Electoral ward | Thurso and Northwest Caithness |
| Westminster constituency | Caithness, Sutherland and Easter Ross |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ROC TECHNOLOGIES |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 48 - Software package and information systems
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 30200000 - Computer equipment and supplies
- 48000000 - Software package and information systems
- 48800000 - Information systems and servers
- 64200000 - Telecommunications services
- 72000000 - IT services: consulting, software development, Internet and support
- 72253000 - Helpdesk and support services
- 72315000 - Data network management and support services
- 72610000 - Computer support services

## Release History

- 1 Jun 2018 at 21:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9a4d39bd-fbdc-4bef-8de9-32c4e41c07e5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9a4d39bd-fbdc-4bef-8de9-32c4e41c07e5
  1st June 2018 - Awarded contract notice on Contracts Finder
- https://sharedsystems.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=9843&B=DSRL
  Additional data

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac8cd48b-2468-4c33-9fa4-ab8ffb3305fc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ac8cd48b-2468-4c33-9fa4-ab8ffb3305fc.json.