---
title: "Support renewal for Ivanti Desktop Now Support - Named User Licence - 1 Year - Licence Qty: 8550 (Renewal of existing contract)."
ocid: "ocds-b5fd17-ac90fb1c-b77b-47bb-878e-a2903f9539dd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac90fb1c-b77b-47bb-878e-a2903f9539dd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ac90fb1c-b77b-47bb-878e-a2903f9539dd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ac90fb1c-b77b-47bb-878e-a2903f9539dd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SURREY COUNTY COUNCIL"
published: "2023-11-20"
---

# Support renewal for Ivanti Desktop Now Support - Named User Licence - 1 Year - Licence Qty: 8550 (Renewal of existing contract).

Buyer: SURREY COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-ac90fb1c-b77b-47bb-878e-a2903f9539dd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac90fb1c-b77b-47bb-878e-a2903f9539dd)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ac90fb1c-b77b-47bb-878e-a2903f9539dd.json)

## Summary

The Surrey County Council has awarded a contract for the support renewal of Ivanti Desktop Now software. The contract is for a 1-year Named User Licence with a quantity of 8550, at a value of £107,901 GBP. The contract period starts on November 30, 2023, and ends on November 29, 2024. The procurement stage was an open procedure below the threshold. The contract was awarded to Phoenix Software Ltd, and the tender period ended on November 13, 2023.

This contract for software services provides business growth opportunities for companies in the software and information systems industry, particularly those offering administration, communications, remote access, and IT software packages. Small and medium-sized enterprises (SMEs) would be well-suited to compete due to the tender's open nature. Businesses located in the United Kingdom and other specified regions are eligible to participate, with Surrey County Council serving as the buying organisation for this procurement process.

## Notice

Support renewal for Ivanti Desktop Now Support - Named User Licence - 1 Year - Licence Qty: 8550 (Renewal of existing contract) DesktopNow allows you to access your computer over the internet so that you are never without your important data, files and programs. View and control your desktop. Share any folder on your computer. Retrieve and upload files.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/29adf593-8f9b-4a3a-8c87-b48c6f5e74f3 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Nov 2023 |
| Submission deadline | 13 Nov 2023 |
| Future notice date | Not specified |
| Award date | 20 Nov 2023 |
| Contract period | 30 Nov 2023 - 29 Nov 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £103,000 |
| Lots value | Not specified |
| Awards value | £107,901 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SURREY COUNTY COUNCIL |
| Locality | REIGATE |
| Post town | Redhill |
| Postcode | RH2 8EF |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ26 East Surrey |
| Local authority | Reigate and Banstead |
| Electoral ward | South Park & Woodhatch |
| Westminster constituency | Reigate |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48219300 - Administration software package
- 48511000 - Desktop communications software package
- 48514000 - Remote access software package
- 48517000 - IT software package
- 48700000 - Software package utilities
- 48781000 - System management software package
- 72212514 - Remote access software development services
- 72268000 - Software supply services

## Release History

- 20 Nov 2023 at 13:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/29adf593-8f9b-4a3a-8c87-b48c6f5e74f3
- 30 Oct 2023 at 19:19 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/015dc913-6431-45e2-87a4-9f4ca6a532dd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/29adf593-8f9b-4a3a-8c87-b48c6f5e74f3
  20th November 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/015dc913-6431-45e2-87a4-9f4ca6a532dd
  30th October 2023 - Opportunity notice on Contracts Finder
- https://supplierlive.proactisp2p.com/Account/Login?cid=surreycc
  Proactis Supplier Network

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac90fb1c-b77b-47bb-878e-a2903f9539dd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ac90fb1c-b77b-47bb-878e-a2903f9539dd.json.