---
title: "Application Maintenance and Support Services"
ocid: "ocds-b5fd17-ac9c70ee-c074-4ace-9955-b39679364a18"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac9c70ee-c074-4ace-9955-b39679364a18"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ac9c70ee-c074-4ace-9955-b39679364a18.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ac9c70ee-c074-4ace-9955-b39679364a18.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE"
published: "2023-09-15"
---

# Application Maintenance and Support Services

Buyer: MINISTRY OF JUSTICE  
Current stage: Award  
OCID: ocds-b5fd17-ac9c70ee-c074-4ace-9955-b39679364a18

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac9c70ee-c074-4ace-9955-b39679364a18)  
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## Summary

The Ministry of Justice has awarded a contract for "Application Maintenance and Support Services" to CGI UK Ltd. The contract is valued at £60,340,000 and falls under the IT services category. The procurement method used was a Negotiated procedure without prior publication. The contract period runs from 1st September 2023 to 31st August 2025. The tender closed on 8th August 2023, with the award announced on 18th August 2023. The contract is expected to support approximately 35 business-critical applications primarily used by HM Courts and Tribunal Service.

This opportunity is suited for businesses offering IT services, particularly in application maintenance and support. The contract presents a substantial revenue opportunity with a total value of £60,340,000. Businesses with expertise in consulting, software development, Internet services, and IT support should consider competing for this contract. The Ministry of Justice is the procuring entity for this contract, which offers a significant opportunity to contribute to essential services for the justice system in the UK.

## Notice

To provide: i) application maintenance and support for ~35 business-critical applications the majority of which are used by HM Courts and Tribunal Service; and ii) potential application development and enhancement services, as and when required. The applications vary in size, complexity, component technologies, user numbers, interfaces with other applications, security requirements, service and support hours, business criticality and hosting arrangements. Most of the applications are classed as "heritage applications" due to their age. Many are business critical case management or case progression systems used by the courts and are typically complex and bespoke. Applications may be removed from scope as they are retired or replaced under new supplier arrangements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d4b940f8-6319-456c-af18-76c1180c157b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated procedure without prior publication (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Sep 2023 |
| Submission deadline | 8 Aug 2023 |
| Future notice date | Not specified |
| Award date | 17 Aug 2023 |
| Contract period | 31 Aug 2023 - 31 Aug 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,340,000 |
| Lots value | Not specified |
| Awards value | £60,340,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CGI |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 15 Sep 2023 at 14:52 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d4b940f8-6319-456c-af18-76c1180c157b
- 15 Sep 2023 at 14:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d4b940f8-6319-456c-af18-76c1180c157b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d4b940f8-6319-456c-af18-76c1180c157b
  15th September 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ba99e91a-868f-4db3-a582-e491c27f8743
  n/a

## Notice URLs

- http://www.justice.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac9c70ee-c074-4ace-9955-b39679364a18. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ac9c70ee-c074-4ace-9955-b39679364a18.json.