--- title: "TC778 - Provision of cashless/mobile telephone payments" ocid: "ocds-b5fd17-ac9d02b8-adc9-11e6-9901-0019b9f3037b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac9d02b8-adc9-11e6-9901-0019b9f3037b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ac9d02b8-adc9-11e6-9901-0019b9f3037b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-ac9d02b8-adc9-11e6-9901-0019b9f3037b.json" source: "Contracts Finder" current_stage: "Tender" buyer: "MANCHESTER CITY COUNCIL" published: "2016-11-18" --- # TC778 - Provision of cashless/mobile telephone payments Buyer: MANCHESTER CITY COUNCIL Current stage: Tender OCID: ocds-b5fd17-ac9d02b8-adc9-11e6-9901-0019b9f3037b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac9d02b8-adc9-11e6-9901-0019b9f3037b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ac9d02b8-adc9-11e6-9901-0019b9f3037b.json) ## Summary The Manchester City Council is seeking a service provider for the "TC778 - Provision of cashless/mobile telephone payments" project, aimed at enhancing cashless payment methods across the city. This tender is currently in the Tender stage, with submissions required by 19:00 on 16 June 2016. The contract, valued between £250,000 and £350,000, is set to last for three years, starting 1 August 2016, with a possibility of a two-year extension. The initiative will primarily take place in the North West region of the United Kingdom and will focus on the services industry, specifically enhancing existing cash and cashless payment systems for on-street and off-street parking solutions. This contract presents substantial growth opportunities for businesses, particularly those specialising in payment solutions, software development, or parking management services. Companies willing to engage in socially and environmentally responsible practices would be well-positioned to compete, as the Council emphasises the integration of economic regeneration objectives into the contract. Small and medium enterprises are encouraged to apply, which could open avenues for innovative providers to contribute to the evolution of the City Council's parking payment systems. ## Notice The Council?s cashless provision has been in place since 2011 and is an established, mature contract and the Council requires a Service Provider who is able to deliver robust implementation which ensures continuity of service both during and post implementation phase. Manchester City Council provides on street parking, which provides both cash and cashless payment methods. Currently there are circa 2300 on street parking bays in the City Centre Controlled Parking Zones. In addition there are currently 2 off street car parks operated by Parking Services where payment can be made using both cash and cashless methods. The Council provides some pay and display parking in the District Centres, where currently only cash payments are accepted. It is expected that both on street and off street parking grows to include cashless payment methods across the City during the term of this contract. The Council is seeking a service provider who is able to grow the current cashless provision and is able to significantly increase the number of cashless transactions, which currently accounts for circa 26% of total receipts, with an expectation of a minimum 5% increase each financial year. The Council expects the Service Provider to deliver an excellent customer experience and enhance the way in which customers engage with the Council when using cashless payment methods. Additional information: The Council is using the e-business portal known as The Chest https://www.the-chest.org.uk/ to conduct the procurement exercise. To gain access to the invitation to tender documents tenderers will need to register their company details at the above website. Once registered, tenderers will be emailed a log-in and password which will allow them to gain access to the invitation to tender documents. Tenderers will need to electronically submit their completed tender documents and accompanying documentation via the Chest on-line portal by 19:00 on the 16.06.2016, as referred to in IV.3.4). Any supplier questions queries will also need to be submitted via The Chest website. The Council welcomes applications from small or medium enterprises. Under the agreement the provider will be required to support the Council's economic and social regeneration objectives. Therefore selection and award criteria, specification requirements and contract performance conditions may relate in particular to social and environmental considerations. The contract will be for 3 years with an option to extend for up to an additional 2 year. The Council reserves the right not to award contract as a result of the procurement process initiated by this notice and will not be liable for any costs incurred by candidates. The Council is using the e-business portal known as The Chest https://www.the-chest.org.uk/ to conduct the procurement exercise. To gain access to the invitation to tender documents tenderers will need to register their company details at the above website. Once registered, tenderers will be emailed a log-in and password which will allow them to gain access to the invitation to tender documents. Tenderers will need to electronically submit their completed tender documents and accompanying documentation via the Chest on-line portal by 19:00 on the 16.06.2016, as referred to in IV.3.4). Any supplier questions queries will also need to be submitted via The Chest website. The Council welcomes applications from small or medium enterprises. Under the agreement the provider will be required to support the Council's economic and social regeneration objectives. Therefore selection and award criteria, specification requirements and contract performance conditions may relate in particular to social and environmental considerations. The contract will be for 3 years with an option to extend for up to an additional 2 year. The Council reserves the right not to award contract as a result of the procurement process initiated by this notice and will not be liable for any costs incurred by candidates. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d2531934-49b5-41b5-b256-e8ae77c0a7be | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Nov 2016 | | Submission deadline | 16 Jun 2016 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Jul 2016 - 31 Jul 2019 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £350,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | MANCHESTER CITY COUNCIL | | Locality | MANCHESTER | | Post town | Manchester | | Postcode | M60 2JR | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD33 Manchester | | Local authority | Manchester | | Electoral ward | Piccadilly | | Westminster constituency | Manchester Central | | Delivery location | TLD North West (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems - 51 - Installation services (except software) - 98 - Other community, social and personal services ### Codes - 48900000 - Miscellaneous software package and computer systems - 51214000 - Installation services of parking meter equipment - 98351100 - Car park services - 98351110 - Parking enforcement services ## Release History - 18 Nov 2016 at 20:17 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d2531934-49b5-41b5-b256-e8ae77c0a7be ## Documents - https://www.contractsfinder.service.gov.uk/Notice/d2531934-49b5-41b5-b256-e8ae77c0a7be 17th May 2016 - Opportunity notice on Contracts Finder ## Notice URLs - https://www.the-chest.org.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ac9d02b8-adc9-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ac9d02b8-adc9-11e6-9901-0019b9f3037b.json.