---
title: "NHS South West London ICB- The Provision of Quality and Compliance Software"
ocid: "ocds-b5fd17-acbed45c-dccf-4c8d-bab6-b9d611f15537"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-acbed45c-dccf-4c8d-bab6-b9d611f15537"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-acbed45c-dccf-4c8d-bab6-b9d611f15537.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-acbed45c-dccf-4c8d-bab6-b9d611f15537.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "N H S SHARED BUSINESS SERVICES"
published: "2025-10-24"
---

# NHS South West London ICB- The Provision of Quality and Compliance Software

Buyer: N H S SHARED BUSINESS SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-acbed45c-dccf-4c8d-bab6-b9d611f15537

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## Summary

The procurement process for the project titled "NHS South West London ICB - The Provision of Quality and Compliance Software" has been completed. The buying organisation is NHS Shared Business Services, based in Salford, England. This tender falls under the industry category of compliance software packages and covers services aimed at supporting the Proactive Anticipatory Care (PAC) programme in Kingston and Richmond. The procurement was conducted using a selective method, specifically a call-off from a framework agreement under the G-Cloud 14 terms. The contract duration is set from 1st October 2025 to 30th September 2026, with its value amounting to £34,485. An award was made to Smartgate Solutions Limited, which is recognised as an SME, further underscoring the project's compliance with promoting small and medium enterprises.

This contract provides significant opportunities for businesses specialising in compliance software development, particularly those capable of supplying case-management systems. It supports strategic health care initiatives aimed at improving independent living and health outcomes, thereby creating a demand for innovative, collaborative technology solutions. The project is well-suited for SMEs with expertise in healthcare IT solutions, and the involvement of multiple agencies highlights the potential for networking and forming long-term partnerships within the public sector. Businesses that focus on delivering agile and scalable technology solutions can leverage this as an opportunity to expand their influence and establish themselves as key suppliers to NHS services.

## Notice

The procurement is for a case-management system to support delivery of the Proactive Anticipatory Care (PAC) programme in Kingston and Richmond places. PAC is an MDT model of proactive care which aims to target people who have escalating health and/or social care risks. The programme aims to keep people more independent and healthier at home for longer. To support the delivery of PAC, a case-management system is required to store care plans and monitor actions in a place that is accessible to partners from multiple agencies. The duration of the contract under the G-Cloud 14 call off terms and conditions will be twelve (12) months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fde3b3e2-01a9-41ad-960c-64df2f610a8e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Oct 2025 |
| Submission deadline | 31 Aug 2025 |
| Future notice date | Not specified |
| Award date | 31 Aug 2025 |
| Contract period | 30 Sep 2025 - 30 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £34,485 |
| Lots value | Not specified |
| Awards value | £34,485 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | N H S SHARED BUSINESS SERVICES |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M50 2UW |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Quays |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SMARTGATE SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48170000 - Compliance software package

## Release History

- 24 Oct 2025 at 14:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fde3b3e2-01a9-41ad-960c-64df2f610a8e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fde3b3e2-01a9-41ad-960c-64df2f610a8e
  24th October 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-acbed45c-dccf-4c8d-bab6-b9d611f15537. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-acbed45c-dccf-4c8d-bab6-b9d611f15537.json.