---
title: "AE Knowledge Management and automation portal, including bulk email service capabilities"
ocid: "ocds-b5fd17-acd06407-86eb-403b-b728-44f8834ef493"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-acd06407-86eb-403b-b728-44f8834ef493"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-acd06407-86eb-403b-b728-44f8834ef493.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-acd06407-86eb-403b-b728-44f8834ef493.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE PENSIONS REGULATOR"
published: "2021-07-27"
---

# AE Knowledge Management and automation portal, including bulk email service capabilities

Buyer: THE PENSIONS REGULATOR  
Current stage: Award  
OCID: ocds-b5fd17-acd06407-86eb-403b-b728-44f8834ef493

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-acd06407-86eb-403b-b728-44f8834ef493)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-acd06407-86eb-403b-b728-44f8834ef493.json)

## Summary

The Pensions Regulator in Brighton, England, has completed a tender process for the "AE Knowledge Management and automation portal, including bulk email service capabilities." This procurement falls under the IT services category with an estimated value of £220,163.32. The tender period ended on 16 July 2021, and the contract was awarded on 23 July 2021, with performance commencing on the same date and set to conclude on 31 July 2023. The procurement method utilised was selective, specifically a call-off from a framework agreement.

This awarded contract presents opportunities for businesses specialising in IT consultancy and software development to engage with public sector needs. While the awarded supplier is Verint Systems UK Limited, other firms with expertise in knowledge management, email services, and related IT support could benefit from similar future tenders. Companies, particularly those large in scale, focused on innovative IT solutions, would find themselves well-positioned to compete in forthcoming contracts within this domain.

## Notice

Verint Knowledge Management and Bulk Email services currently provided to Capita from 01 August 2021 for a period of two years in line with the Crown Commercial Services (CCS) framework via a TPR contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0db10de5-3dc5-426b-adb4-cfcd36010e1c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jul 2021 |
| Submission deadline | 16 Jul 2021 |
| Future notice date | Not specified |
| Award date | 22 Jul 2021 |
| Contract period | 22 Jul 2021 - 31 Jul 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £220,163 |
| Lots value | Not specified |
| Awards value | £220,163 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE PENSIONS REGULATOR |
| Locality | BRIGHTON |
| Post town | Brighton |
| Postcode | BN1 4DW |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ21 Brighton and Hove |
| Local authority | Brighton and Hove |
| Electoral ward | West Hill & North Laine |
| Westminster constituency | Brighton Pavilion |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VERINT SYSTEMS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 27 Jul 2021 at 10:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0db10de5-3dc5-426b-adb4-cfcd36010e1c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0db10de5-3dc5-426b-adb4-cfcd36010e1c
  27th July 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-acd06407-86eb-403b-b728-44f8834ef493. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-acd06407-86eb-403b-b728-44f8834ef493.json.