---
title: "Advice and Guidance for Older People - AWARD"
ocid: "ocds-b5fd17-ace42e34-bc3b-44f6-8296-08a9311bbeb3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ace42e34-bc3b-44f6-8296-08a9311bbeb3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ace42e34-bc3b-44f6-8296-08a9311bbeb3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ace42e34-bc3b-44f6-8296-08a9311bbeb3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF CROYDON"
published: "2024-10-22"
---

# Advice and Guidance for Older People - AWARD

Buyer: LONDON BOROUGH OF CROYDON  
Current stage: Award  
OCID: ocds-b5fd17-ace42e34-bc3b-44f6-8296-08a9311bbeb3

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## Summary

The London Borough of Croydon has awarded a contract for the provision of advice and guidance services aimed at older people. The contract, titled "Advice and Guidance for Older People - AWARD," falls under the industry category of Health and Social Work Services (CPV: 85000000) and will cover locations including Croydon and surrounding areas in South West London. The procurement stage of this process is the Award stage, with the contract set to commence on 1st October 2024 and run for two years until 30th September 2026. Interested businesses had until 5th September 2024 to submit their tenders in this open procedure procurement process.

This tender presents considerable opportunities for businesses specialising in welfare benefits advice, financial advocacy, and debt management, particularly those that can cater to individuals aged 55 and above. Given the service's focus, it is well-suited for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that aim to collaborate with local authorities and support the well-being of older adults. The successful bidder will work closely with the Croydon Adult Support team and integrate with other local services, adapting to the evolving needs of the community. Age UK Croydon has been awarded this contract, underlining the demand for expertise in social welfare and financial support services. This opportunity can significantly bolster a business's portfolio and reputation within the public sector.

## Notice

The Council invites quotations for the provision of Advice and Guidance for Older People. After consultation with Adult Social Care (ASC) colleagues, it was identified that there are gaps in provision for support services such as benefits advice, financial advocacy and debt management. These services were recognised to make the most significant difference to improving people's lives. Local data also shows that residents over 55s are the main group of people who would require and benefit most from these services. This project will provide residents over 55s advice and casework support on welfare benefits which leads to income maximisation, and other support including financial advocacy and debt management. Exception can be made for vulnerable adults aged 18-55yrs on a case-by-case basis depending on the complexity their cases. Those who are ineligible for the service, will be signposted to access information and advice via other locally or nationally available resources. The advisers will work closely with the Croydon Adult Support team. There is also an expectation for this service to develop and maintain integration with other LBC and other local services and to be responsive to the changing needs and demand of the targeted population. Due to the nature of this service, the provider will be expected to be based in South West London. (See service specification for full details) The maximum length of the contract is 2 years commencing 01st October 2024.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/995de2ba-5e11-4609-a63e-1e2f1c911d47 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Oct 2024 |
| Submission deadline | 5 Sep 2024 |
| Future notice date | Not specified |
| Award date | 10 Sep 2024 |
| Contract period | 30 Sep 2024 - 30 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF CROYDON |
| Locality | CROYDON |
| Post town | Croydon |
| Postcode | CR0 1EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI62 Croydon |
| Local authority | Croydon |
| Electoral ward | Fairfield |
| Westminster constituency | Croydon West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AGE UK CROYDON |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 22 Oct 2024 at 08:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/995de2ba-5e11-4609-a63e-1e2f1c911d47

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/995de2ba-5e11-4609-a63e-1e2f1c911d47
  22nd October 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ace42e34-bc3b-44f6-8296-08a9311bbeb3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ace42e34-bc3b-44f6-8296-08a9311bbeb3.json.