--- title: "LASER - New Additions Optimised Process Flow Y20014" ocid: "ocds-b5fd17-ad0d64b4-f841-46f6-afad-bebd355eb97c" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ad0d64b4-f841-46f6-afad-bebd355eb97c" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ad0d64b4-f841-46f6-afad-bebd355eb97c.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-ad0d64b4-f841-46f6-afad-bebd355eb97c.json" source: "Contracts Finder" current_stage: "Tender" buyer: "KEN COUNTY COUNCIL (T/A LASER)" published: "2019-07-22" --- # LASER - New Additions Optimised Process Flow Y20014 Buyer: KEN COUNTY COUNCIL (T/A LASER) Current stage: Tender OCID: ocds-b5fd17-ad0d64b4-f841-46f6-afad-bebd355eb97c [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ad0d64b4-f841-46f6-afad-bebd355eb97c) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ad0d64b4-f841-46f6-afad-bebd355eb97c.json) ## Summary The public procurement process titled "LASER - New Additions Optimised Process Flow Y20014" is managed by Kent County Council, operating under the trading name LASER. This project falls within the services industry, focusing on customer relation management software. The tender is currently in the active stage and is set to close on 2nd August 2019. It is aimed at automating the procurement of energy for approximately 80,000 gas and electricity meters from public bodies across the UK. The contract period will commence on 9th September 2019 and will last for one year, with a budget ranging from £50,000 to £150,000. The delivery addresses are located in the South East region of England. This opportunity presents significant potential for business growth, especially for small and medium-sized enterprises (SMEs) that can offer innovative customer relation management software solutions. With LASER's ongoing commitment to streamlining processes for local authorities and public sector bodies, businesses providing efficient, automated services will be well-positioned to compete. Companies interested in supporting energy procurement efficiencies can leverage this tender to collaborate with a central purchasing body that services a wide network of public organisations throughout the UK. ## Notice LASER* manages the procurement of energy for ~80,000 end user (public body) gas and electricity meters. LASER's existing customers typically add ~500 meters to their collective contracts each year. LASER is seeking to automate this process in order to reduce administration and provide a more robust service to customers. (*LASER is a trading name (brand) used by Kent County Council for its central purchasing body activities relating to energy. It now provides complete energy solutions to 160 local authorities and other Public Sector bodies throughout the UK.) Additional information: This opportunity will be completed via ProContract, a site run by Proactis, the electronic tendering suite of the Kent Business Portal. If you have difficulty in locating this opportunity following download please go to https://procontract.due-north.com/Login and login using your supplied username and appropriate password. Tenderers must ensure that they maintain their registration to the Portal at all times to ensure that they receive any subsequent mini competition requests. If, at any time, you experience difficulty accessing ProContract please visit the help centre https://supplierhelp.due-north.com/ or alternatively contact ProContract on E-Mail: ProContractSuppliers@proactis.com or submit a ticket via the supplier Support Help Desk http://proactis.kayako.com/default Tenderers should note the following when uploading documents to the ProContract portal prior to submission: A 10 MB file will take approximately 5 minutes on average to upload on a standard Broadband connection (256 Kbps upload speed). Please take this into consideration when uploading larger files and ensure that you leave sufficient time to complete your submission. Instructions on how to submit your response can be found within the 'Help' facility in ProContract. These instructions should be consulted in order to ensure that your response is submitted correctly. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/41559df9-3859-4faf-b259-5b867fd1f5a8 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Other - | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 22 Jul 2019 | | Submission deadline | 2 Aug 2019 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 8 Sep 2019 - 9 Sep 2020 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £150,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | KEN COUNTY COUNCIL (T/A LASER) | | Locality | WEST MALLING | | Post town | Rochester | | Postcode | ME19 4YT | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ4 Kent | | ITL 3 | TLJ46 West Kent | | Local authority | Tonbridge and Malling | | Electoral ward | Kings Hill | | Westminster constituency | Maidstone and Malling | | Delivery location | TLJ South East (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48445000 - Customer Relation Management software package ## Release History - 22 Jul 2019 at 14:43 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/41559df9-3859-4faf-b259-5b867fd1f5a8 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/41559df9-3859-4faf-b259-5b867fd1f5a8 22nd July 2019 - Opportunity notice on Contracts Finder ## Notice URLs - http://proactis.kayako.com/default - http://www.procurementservicesgroup.org.uk - https://procontract.due-north.com/Login - https://supplierhelp.due-north.com/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ad0d64b4-f841-46f6-afad-bebd355eb97c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ad0d64b4-f841-46f6-afad-bebd355eb97c.json.