--- title: "Expression of Interest (EOI): Information, Advice and Guidance (IAG) Provision" ocid: "ocds-b5fd17-ad516795-eff1-4903-aa86-0032b96611b4" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ad516795-eff1-4903-aa86-0032b96611b4" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ad516795-eff1-4903-aa86-0032b96611b4.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-ad516795-eff1-4903-aa86-0032b96611b4.json" source: "Contracts Finder" current_stage: "Planning" buyer: "CAPITALESOURCING" published: "2023-04-05" --- # Expression of Interest (EOI): Information, Advice and Guidance (IAG) Provision Buyer: CAPITALESOURCING Current stage: Planning OCID: ocds-b5fd17-ad516795-eff1-4903-aa86-0032b96611b4 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ad516795-eff1-4903-aa86-0032b96611b4) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ad516795-eff1-4903-aa86-0032b96611b4.json) ## Summary The Royal Borough of Kensington and Chelsea (RBK&C) Council has initiated a planning stage tender process for the provision of an Information, Advice and Guidance (IAG) Service. The tender title is "Expression of Interest (EOI): Information, Advice and Guidance (IAG) Provision". This opportunity falls under the industry category of "Provision of services to the community". Interested parties must submit their expressions of interest by the engagement end date of 28th April 2023. The procurement aims to establish a borough-wide IAG service tailored to diverse residents, focusing on early intervention and crisis prevention. This tender presents an opportunity for experienced IAG providers with a commitment to community service and strategic partnership. Businesses capable of delivering personalised, high-quality IAG services suitable for crisis prevention are encouraged to participate. The Council is open to engaging with providers who can offer specialised and culturally specific advocacy advice. The successful bidder will collaborate with the Council to drive change and improve strategic priorities in service delivery, ultimately maximising residents' independence and reducing reliance on intensive care services. ## Notice The Royal Borough of Kensington and Chelsea (RBK&C) Council invites suitably experienced and qualified IAG providers to provide: - A borough wide year-round Information, Advice and Guidance (IAG) Service which is suitable tailored towards the diverse of different residents. The Service should be personalized and holistic, coordinated and systems based, triaged and integrated with a single point of access. - IAG should be high quality, accurate and timely and essential for early intervention and prevention of escalation around issues which lead to eviction, unemployment and hospitalization. - IAG should be targeted towards crisis prevention and seeking to reduce the systemic barriers people can face when accessing advice services. The service provider will act as a strategic partner to the Council to help drive forward change and embed new approaches to support the delivery of strategic priorities. The service provider will use a whole systems approach for the provision of independent and unbiased advocacy advice will be specialist and culturally specific to meet the needs of a diverse community. The service provide will help to maximise resident's independence to prevent an over reliance and dependency on more intensive care and support, as well as dependence on other statutory services. The service will need to be accessible for a minimum of five days each week, excluding weeks containing public holidays. The Council is ideally seeking to engage with a provider with relevant qualification and experience to discuss what this service may look like. To register your expression of interest kindly visit our e-tendering portal; www.capitalesourcing.com (search for the following reference: prj_RBKC_21916 download, complete and submit the provided EOI form: Please note the Council reserves the right to amend any details related to this contract at any time. If you have any questions, please submit these through the e-tendering portal. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/076ff482-be62-4bd3-82da-8d80927a3d8f | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 5 Apr 2023 | | Submission deadline | Not specified | | Future notice date | 28 Apr 2023 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CAPITALESOURCING | | Locality | LONDON | | Post town | West London | | Postcode | W8 7NX | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham | | Local authority | Kensington and Chelsea | | Electoral ward | Campden | | Westminster constituency | Kensington and Bayswater | | Delivery location | TLI London | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services ### Codes - 75200000 - Provision of services to the community ## Release History - 5 Apr 2023 at 10:24 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/076ff482-be62-4bd3-82da-8d80927a3d8f ## Documents - https://www.contractsfinder.service.gov.uk/Notice/076ff482-be62-4bd3-82da-8d80927a3d8f 5th April 2023 - Early engagement notice on Contracts Finder ## Notice URLs - https://www.rbkc.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ad516795-eff1-4903-aa86-0032b96611b4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ad516795-eff1-4903-aa86-0032b96611b4.json.