---
title: "Servicing and Maintenance of the Queen's Medical Centre Swisslog Pneumatic Air Tube System"
ocid: "ocds-b5fd17-ad5f3783-a6bc-4bb3-8b75-d4f918bbf515"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ad5f3783-a6bc-4bb3-8b75-d4f918bbf515"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ad5f3783-a6bc-4bb3-8b75-d4f918bbf515.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ad5f3783-a6bc-4bb3-8b75-d4f918bbf515.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NOTTINGHAM UNIVERSITY HOSPITAL NHS TRUST"
published: "2024-08-13"
---

# Servicing and Maintenance of the Queen's Medical Centre Swisslog Pneumatic Air Tube System

Buyer: NOTTINGHAM UNIVERSITY HOSPITAL NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-ad5f3783-a6bc-4bb3-8b75-d4f918bbf515

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## Summary

Nottingham University Hospitals NHS Trust has awarded a contract to SWL Healthcare Ltd for the servicing and maintenance of the Swisslog pneumatic air tube system at the Queen's Medical Centre. This contract focuses on ensuring the functionality and reliability of the medical centre's pneumatic tube system through both planned and reactive maintenance services. The process follows the negotiated procedure without prior publication, under regulation 32 of the Public Contract Regulations 2015. The contract, valued at £132,000, commenced on 1 August 2024 and will run until 31 July 2028, with an initial term of 24 months and an option to extend for an additional 24 months. This award falls under the industry category "Repair and maintenance services of electrical and mechanical building installations" (CPV code 50710000), and the geographical scope covers the East Midlands region of the United Kingdom.

The maintenance of the pneumatic air tube system is a critical component for ensuring efficient healthcare delivery at the Queen's Medical Centre. SMEs with specialized capabilities in technical maintenance of medical or mechanical systems, especially those with experience in servicing proprietary closed protocol systems like Swisslog, could find significant business opportunities here. The contract guarantees value for money while prioritizing high reliability and performance standards. This tender provides a unique growth opportunity for specialised maintenance service providers capable of delivering excellence in a high-stakes healthcare environment, thereby reinforcing their portfolio and positioning in the public healthcare sector.

## Notice

The contract is for the servicing and maintenance of the Swisslog pneumatic air tube system at the Queen's Medical Centre (the Services) to ensure the pneumatic tube system is subject to routine planned maintenance, mitigating the risk of downtime (e.g. due to a fault) and facilitate call outs in the event of such faults. The pneumatic air tube system enables the Nottingham University Hospitals NHS Trust (The Trust) to meet its needs as a provider of healthcare services. For example, connecting wards, surgical rooms and departments with the hospital's laboratory and central pharmacy, shortening delivery times of samples, medicines and any associated documents - minimizing the requirement for manual handling. The Trust's in situ pneumatic air tube system at the Queen's Medical Centre is manufactured by Swisslog. The Trust requires a Supplier for provision of both planned and reactive servicing and maintenance of the in situ pneumatic air tube system at the Queen's Medical Centre. The Trust's objectives are to maintain a high level of reliability and availability of its systems by ensuring sufficient provision of both planned preventative (PPM) and reactive maintenance, including, but not limited to, call outs and call backs/breakdowns maintained at agreed performance levels, whilst ensuring value for money. It is understood the existing Swisslog pneumatic tube system in situ at the Queen's Medical Centre is a closed protocol system and only SWL UK Ltd are authorised by Swisslog to service, maintain and repair these systems in the UK. Therefore competition is absent for technical reasons on these grounds. To substantiate this, a Prior Information Notice (PIN) notice was published as a Request for Information (RFI) to understand the market's capability to provide the Services. The response received to the RFI indicated the pneumatic system at the Queen's Medical Centre is closed protocol. Therefore, the Trust has awarded the contract based on relevant grounds under regulation 32 (Use of negotiated procedure without prior publication) of the Public Contract Regulations 2015. The contract term is 24 months, with the option to extend for a further 24 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cd21cbb7-f799-477d-bd60-09ed183d6bb1 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated procedure without prior publication (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Aug 2024 |
| Submission deadline | 31 Jul 2024 |
| Future notice date | Not specified |
| Award date | 11 Aug 2024 |
| Contract period | 31 Jul 2024 - 31 Jul 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £132,000 |
| Lots value | Not specified |
| Awards value | £132,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NOTTINGHAM UNIVERSITY HOSPITAL NHS TRUST |
| Locality | NOTTINGHAM |
| Post town | Nottingham |
| Postcode | NG5 1PB |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF14 Nottingham |
| Local authority | Nottingham |
| Electoral ward | Sherwood |
| Westminster constituency | Nottingham East |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SWL HEALTHCARE |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50710000 - Repair and maintenance services of electrical and mechanical building installations
- 50712000 - Repair and maintenance services of mechanical building installations

## Release History

- 13 Aug 2024 at 13:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cd21cbb7-f799-477d-bd60-09ed183d6bb1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cd21cbb7-f799-477d-bd60-09ed183d6bb1
  13th August 2024 - Awarded contract notice on Contracts Finder

## Provenance

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