---
title: "Desktop IT Support Services"
ocid: "ocds-b5fd17-ad820d40-47d5-4300-94cc-4bf7338a9657"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ad820d40-47d5-4300-94cc-4bf7338a9657"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ad820d40-47d5-4300-94cc-4bf7338a9657.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ad820d40-47d5-4300-94cc-4bf7338a9657.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)"
published: "2021-03-17"
---

# Desktop IT Support Services

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)  
Current stage: Award  
OCID: ocds-b5fd17-ad820d40-47d5-4300-94cc-4bf7338a9657

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ad820d40-47d5-4300-94cc-4bf7338a9657)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ad820d40-47d5-4300-94cc-4bf7338a9657.json)

## Summary

The procurement process entails the Department of Health and Social Care (T&T) seeking Desktop IT Support Services within the IT services industry, specifically under the classification of consulting, software development, and support. This contract, amounting to £282,880, was awarded to Cardonet Consultancy Ltd following a selective procurement method, which involved a call-off from a framework agreement. The tender period ended on 12 November 2020, with the contract in effect from 12 November 2020 to 31 March 2021. The location of the buying organisation is London, SW1H 0EU.

This tender presents significant opportunities for businesses focused on IT services, particularly those specialising in consulting, software development, and ongoing support services. Companies that excel in service delivery and are equipped to handle contract management in the public sector would be particularly well-suited to compete. As this procurement relates to critical support services for health and social care, potential bidders should have experience in managing sensitive data and delivering efficient IT solutions.

## Notice

Monitoring services and feeds for test and trace and Contacting the third parties for any statuses that have not been updated

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/87f7a285-5a45-4e43-aa8c-2f42e9138cc1 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Mar 2021 |
| Submission deadline | 12 Nov 2020 |
| Future notice date | Not specified |
| Award date | 17 Dec 2020 |
| Contract period | 12 Nov 2020 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £282,880 |
| Lots value | Not specified |
| Awards value | £282,880 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T) |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CARDONET CONSULTANCY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 17 Mar 2021 at 12:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/87f7a285-5a45-4e43-aa8c-2f42e9138cc1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/87f7a285-5a45-4e43-aa8c-2f42e9138cc1
  17th March 2021 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000kIBS/uI_J9OS1p6nScgh2GfU5is0CxnhQNsXJ9vaxGI5a95g
  signed-dhsc-gcloud-12-call-off-contract-cardonet_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ad820d40-47d5-4300-94cc-4bf7338a9657. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ad820d40-47d5-4300-94cc-4bf7338a9657.json.
