---
title: "Friends and Family Test"
ocid: "ocds-b5fd17-adae0b13-a101-4987-9ba2-d48d1ca3ad9e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-adae0b13-a101-4987-9ba2-d48d1ca3ad9e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-adae0b13-a101-4987-9ba2-d48d1ca3ad9e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-adae0b13-a101-4987-9ba2-d48d1ca3ad9e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LINCOLNSHIRE COMMUNITY HEALTH SERVICES TRUST"
published: "2025-07-01"
---

# Friends and Family Test

Buyer: LINCOLNSHIRE COMMUNITY HEALTH SERVICES TRUST  
Current stage: Award  
OCID: ocds-b5fd17-adae0b13-a101-4987-9ba2-d48d1ca3ad9e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-adae0b13-a101-4987-9ba2-d48d1ca3ad9e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-adae0b13-a101-4987-9ba2-d48d1ca3ad9e.json)

## Summary

The procurement process for the "Friends and Family Test" was conducted by the Lincolnshire Community Health Services Trust, focusing on IT services including consulting, software development, Internet, and support. The contract, valued at £221,528, was awarded on 30 June 2025 and published on 1 July 2025. The procurement method used was selective, involving a call-off from a framework agreement. The procurement falls under the category of services, with the contract scheduled to run from 1 July 2025 to 30 June 2029. The project is located in Lincoln, England, with a postal code of LN5 7JH.

This tender offers opportunities for small and medium-sized enterprises (SMEs) that specialise in IT services. The contract provides a stable, long-term engagement, potentially boosting business growth by securing a sizable project with a respected public health service provider. The Lincolnshire Community Health Services Trust seeks to survey and monitor patient experience, opening doors for IT service companies that can offer consulting, software development, or Internet support tailored to the healthcare industry. SMEs that are capable of delivering these services within the framework agreement are well-suited to leverage this procurement for strategic development.

## Notice

Provision of Family and Friends test to survey and monitor Patient Experience

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8cab0957-4305-4de4-8347-ac1aa0020813 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Jul 2025 |
| Submission deadline | 20 Jan 2025 |
| Future notice date | Not specified |
| Award date | 29 Jun 2025 |
| Contract period | 30 Jun 2025 - 30 Jun 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £221,528 |
| Lots value | Not specified |
| Awards value | £221,528 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LINCOLNSHIRE COMMUNITY HEALTH SERVICES TRUST |
| Locality | LINCOLN |
| Post town | Lincoln |
| Postcode | LN5 7JH |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF3 Lincolnshire |
| ITL 3 | TLF30 Lincolnshire CC |
| Local authority | Lincoln |
| Electoral ward | Park |
| Westminster constituency | Lincoln |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Jul 2025 at 11:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8cab0957-4305-4de4-8347-ac1aa0020813
- 1 Jul 2025 at 11:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d4682029-f64c-4502-99e6-d8930c7a6efe

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8cab0957-4305-4de4-8347-ac1aa0020813
  1st July 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/d4682029-f64c-4502-99e6-d8930c7a6efe
  1st July 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-adae0b13-a101-4987-9ba2-d48d1ca3ad9e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-adae0b13-a101-4987-9ba2-d48d1ca3ad9e.json.