---
title: "GP SMS Smart Messaging"
ocid: "ocds-b5fd17-adb910aa-0a8e-4c2d-b8f6-666a0ebff2a4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-adb910aa-0a8e-4c2d-b8f6-666a0ebff2a4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-adb910aa-0a8e-4c2d-b8f6-666a0ebff2a4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-adb910aa-0a8e-4c2d-b8f6-666a0ebff2a4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ATTAIN HEALTH MANAGEMENT SERVICES LTD"
published: "2025-06-20"
---

# GP SMS Smart Messaging

Buyer: ATTAIN HEALTH MANAGEMENT SERVICES LTD  
Current stage: Award  
OCID: ocds-b5fd17-adb910aa-0a8e-4c2d-b8f6-666a0ebff2a4

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## Summary

The NHS Mid and South Essex Integrated Care Board has concluded the awarding stage of a procurement process for a GP SMS Smart Messaging tool, with British Telecom (BT) Ltd selected as the preferred supplier. The contract, valued at £889,848 with VAT included, will run from 18 April 2025 to 17 March 2027, with no extension options. This procurement falls under the Short Message Service (SMS) services industry category and covers the East of England in the United Kingdom. Conducted as a selective process, this tender capitalised on a call-off from the Crown Commercial Services Network Services 3 framework (Lot 4b Digital Communicative Services), adhering to the PCR15 guidelines.

This contract offers significant opportunities for businesses specialising in digital communication services, particularly those capable of integrating with medical practice systems for enhanced patient interaction. SMEs and VCSEs might find this tender aligns with their technological capabilities and market growth objectives, specifically if they can leverage such services to offer efficient communication solutions to healthcare providers. As the dynamics of healthcare communication evolve, businesses with innovative approaches in facilitating patient engagement through SMS services could benefit from exploring similar tenders and framework agreements in this sector.

## Notice

The Contracting Authority (NHS Mid and South Essex Integrated Care Board) has awarded a Call-Off Contract for provision of a GP SMS Smart Messaging tool for primary care in accordance with the Public Contracts Regulations 2015, using via a compliant Call-Off under the Crown Commercial Services (CCS) Network Services 3 (RM6116); Lot 4b Digital Communicative Services As a result of the evaluation undertaken, British Telecom (BT) Ltd was selected as Preferred Bidder. The 'British Telecom ' provision has a GP SMS Smart Messaging tool for Primary Care SMS Smart messaging links to the practice clinical system allowing messages to be sent to patients as confirmation of appointment, cancellation, practice notifications and other messaging requirement. The contract commences on 18/04/2025 and expires 17/03/2027. The aggregate contract value awarded is PS889,848.00 including VAT (PS418,380.00 year 1 per annum and PS471,468.00 year 2 per annum ) and there is no option to extend. The Procurement Act guidance (Guidance: transitional and saving arrangements (HTML) - GOV.UK) states that any contracts awarded through a framework agreement under the previous legislation will continue to be managed in accordance with that legislation. As such, this call-off contract awarded under Crown Commercial Services (CCS) Network Services 3 (RM6116); Lot 4b Digital Communicative Services Framework that was established on 23/05/2023 under the PCR15 will continue to require publication of the relevant notices for that framework under the PCR15 until the call-off contract is terminated (for whatever reason), even if the framework itself has ended. This Contract Award Notice is being published in accordance with the requirements for sub-central contracting authorities, NHS Trusts and NHS Foundation Trusts where the contract value is at least PS30,000 inclusive of VAT in accordance with the PCR15.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/33733109-57c7-44dc-b925-b6a0e30e9a49 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jun 2025 |
| Submission deadline | 1 Apr 2025 |
| Future notice date | Not specified |
| Award date | 31 Mar 2025 |
| Contract period | 17 Apr 2025 - 17 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £889,848 |
| Lots value | Not specified |
| Awards value | £889,848 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ATTAIN HEALTH MANAGEMENT SERVICES LTD |
| Locality | BASILDON, ESSEX |
| Post town | Southend-on-Sea |
| Postcode | SS14 3HG |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH37 Essex Thames Gateway |
| Local authority | Basildon |
| Electoral ward | Fryerns |
| Westminster constituency | Basildon and Billericay |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRITISH TELECOM (BT |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64212100 - Short Message Service (SMS) services

## Release History

- 20 Jun 2025 at 13:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/33733109-57c7-44dc-b925-b6a0e30e9a49

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/33733109-57c7-44dc-b925-b6a0e30e9a49
  20th June 2025 - Awarded contract notice on Contracts Finder

## Provenance

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