---
title: "Integrated Service Providers (ISP) and the Provision of Member Data Services"
ocid: "ocds-b5fd17-addee5a5-161d-484a-9732-9eee55ba50bf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-addee5a5-161d-484a-9732-9eee55ba50bf"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-addee5a5-161d-484a-9732-9eee55ba50bf.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-addee5a5-161d-484a-9732-9eee55ba50bf.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF SUTTON"
published: "2025-07-30"
---

# Integrated Service Providers (ISP) and the Provision of Member Data Services

Buyer: LONDON BOROUGH OF SUTTON  
Current stage: Award  
OCID: ocds-b5fd17-addee5a5-161d-484a-9732-9eee55ba50bf

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## Summary

The London Borough of Sutton has completed the award stage of a public procurement process focused on "Integrated Service Providers (ISP) and the Provision of Member Data Services" in the insurance and pension services category. The contract has been awarded to Heywood Limited t/a Heywood Pension Technologies, tasked with providing a fully compliant and always-on ISP solution connected to the Pension Dashboard MaPS digital architecture. The contract, obtained through a direct award via the National LGPS Framework for ISP services, will run from 1st October 2025 to 30th September 2027, with a total value of £98,650. The services are to be delivered in England, United Kingdom, applying the open procedure procurement method.

This tender offers significant opportunities for small to medium-sized enterprises (SMEs) specialising in insurance and pension services, as evidenced by Heywood Limited's successful bid. The framework utilised caters to specific expertise in ISP solutions, presenting a chance for businesses with similar capabilities to engage in public sector collaborations. The procurement highlights the London Borough of Sutton's ongoing investment in digital infrastructure for pension services, providing a platform for companies adept in such technology-driven solutions to expand their business horizons within the public sector.

## Notice

This contract was awarded to Heywood Limited t/a Heywood Pension Technologies to provide the council with a fully compliant, functional, operational and audited always-on ISP solution for connection to the Pension Dashboard MaPS digital architecture and ecosystem. This service was procured via a DIRECT AWARD through the National LGPS Framework for Integrated Service Providers (ISP) and the Provision of Member Data Services - Lot 1 Integrated Service Providers

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a6f541d7-8dea-4e53-bcb8-3d72b2d8ea3e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jul 2025 |
| Submission deadline | 15 Jul 2025 |
| Future notice date | Not specified |
| Award date | 14 Jul 2025 |
| Contract period | 30 Sep 2025 - 30 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £98,650 |
| Lots value | Not specified |
| Awards value | £98,650 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF SUTTON |
| Locality | SUTTON |
| Post town | Sutton |
| Postcode | SM1 1EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Sutton |
| Electoral ward | Sutton Central |
| Westminster constituency | Sutton and Cheam |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEYWOOD |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66500000 - Insurance and pension services

## Release History

- 30 Jul 2025 at 11:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a6f541d7-8dea-4e53-bcb8-3d72b2d8ea3e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a6f541d7-8dea-4e53-bcb8-3d72b2d8ea3e
  30th July 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.sutton.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-addee5a5-161d-484a-9732-9eee55ba50bf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-addee5a5-161d-484a-9732-9eee55ba50bf.json.