--- title: "Procurement for the Provision of Integrated Urgent Care Service for NHS Gloucestershire ICB" ocid: "ocds-b5fd17-ae024f88-af6d-488a-acd3-7e3329abdf1b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ae024f88-af6d-488a-acd3-7e3329abdf1b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ae024f88-af6d-488a-acd3-7e3329abdf1b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-ae024f88-af6d-488a-acd3-7e3329abdf1b.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT" published: "2023-11-16" --- # Procurement for the Provision of Integrated Urgent Care Service for NHS Gloucestershire ICB Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT Current stage: Tender OCID: ocds-b5fd17-ae024f88-af6d-488a-acd3-7e3329abdf1b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ae024f88-af6d-488a-acd3-7e3329abdf1b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ae024f88-af6d-488a-acd3-7e3329abdf1b.json) ## Summary The procurement process is led by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the commissioner for the procurement of Integrated Urgent Care services for patients in Gloucester. The title of the procurement is "Procurement for the Provision of Integrated Urgent Care Service for NHS Gloucestershire ICB" in the health services industry category. The contract value is £78,433,822.00 GBP, starting on 01/10/2024 and ending on 30/09/2029, with a tender deadline of 20/11/2023 under the open procedure. This tender opportunity for the provision of Integrated Urgent Care services in Gloucester presents a lucrative market for healthcare service providers. Businesses offering innovative 111, Clinical Assessment, and Out of Hours services are well-suited to compete. The procurement emphasised the need for continuous engagement with the public and professionals to evolve the service during the contract period, ensuring it meets patients' expectations. Small and medium enterprises (SMEs) with expertise in healthcare services can benefit from the opportunity and actively participate in the transparent tender process. ## Notice NHS Gloucestershire ICB seeks to commission an Integrated Urgent Care service for patients, residents and visitors to Gloucester. The procurement is driven by the need to re-procure an Integrated Urgent Care service, which brings together NHS 111 and GP Out of Hours provision for people with urgent care needs. The procurement seeks to appoint a service which is innovative, meets patients' expectations and fits the needs of the Gloucestershire population now and throughout the contract period. Contracts will be for an initial term of 60 months, ending on 30/09/2029, with a possible extension of any period up to a further 24 months, as defined and at the discretion of the Commissioner. Services are planned to commence from 01/10/2024. The total budget available is PS55,331,406.00 including VAT for the initial period of 5 years The provider will be responsible for the delivery of the following services within the budget: * 111 (Telephone and Online) * Clinical Assessment Service * Out of Hours (OOH) NHS Gloucestershire ICB are looking for services to be delivered in an innovative way that meets the needs of the Gloucestershire population now and throughout the contract period, so the ICB expects the service to constantly engage with the public and professionals, and in agreement with commissioners, to evolve the service to ensure it is fit for purpose and meeting patients' expectations. The service needs to work in an integrated manner with other service providers in the area to offer a seamless experience across the urgent care system, particularly from a patient's view-point. This processed is being managed by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioner(s). Interested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from the home page, available on the following link: https://health-family.force.com/s/Welcome. Once you have found the opportunity (via the search function, using the title or reference number), to gain full access to the bid documentation (including questionnaires), you will need to click on 'Register interest' - this will take you to the log-in page. If you are not already registered on the system, you will need to do so before gaining full access to the documentation and be able to submit a bid. Additional information: Interested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from the home page, available on the following link: https://health-family.force.com/s/Welcome. Once you have found the opportunity (via the search function, using the title or reference number), to gain full access to the bid documentation (including questionnaires), you will need to click on 'Register interest' - this will take you to the log-in page. If you are not already registered on the system, you will need to do so before gaining full access to the documentation and be able to submit a bid. The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations, but are instead governed by the "Light Touch Regime" contained within Chapter 3, Section 7 of the Regulations (Regulations 74 to 77). The tendering process will be conducted in accordance with the requirements and flexibilities provided by Articles 74 to 76 of the Directive, and Regulations 74 to 76 of the Regulations. The Authority will run a transparent tender process, treating all Bidders equally. For the avoidance of doubt, the Authority will not be bound by the Regulations or any other regulations or legislation except for the specific parts or circumstances that apply to the procurement of these Services. Neither the inclusion of a Bidder selection stage, nor the use of any language or terms found in the Directive or Regulations, nor the description of the procedure voluntarily adopted by the Authority ("Open", "Restricted", "Competitive Procedure with Negotiation", "Competitive Dialogue" or any other description), nor any other indication, shall be taken to mean that the Authority intends to hold itself bound by the Directive or Regulations, save by the provisions applicable to services coming within the scope of Annex XIV of the Directive / Schedule 3 of the Regulations. The Contracting Authority intends to voluntarily observe the award decision notices provisions and 10 day standstill period described in Regulation 87 of the Regulations. Unsuccessful Bidders will receive scores and reasons for the decision, including the characteristics and relative advantages of the winning bid and the reasons why the Bidder/application was unsuccessful. Deadline for lodging of appeals should be in accordance with Regulation 87 and Regulation 91 of the Regulations. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/77137688-2426-4167-a120-4cbf7e76c58f | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 16 Nov 2023 | | Submission deadline | 27 Nov 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Sep 2024 - 30 Sep 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £78,433,822 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT | | Locality | GLOUCESTER | | Post town | Gloucester | | Postcode | GL1 2TR | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK7 Gloucestershire and Wiltshire | | ITL 3 | TLK73 Gloucestershire CC | | Local authority | Gloucester | | Electoral ward | Westgate | | Westminster constituency | Gloucester | | Delivery location | TLK South West (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services ## Release History - 16 Nov 2023 at 10:30 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/77137688-2426-4167-a120-4cbf7e76c58f - 17 Oct 2023 at 16:51 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/77137688-2426-4167-a120-4cbf7e76c58f ## Documents - https://www.contractsfinder.service.gov.uk/Notice/77137688-2426-4167-a120-4cbf7e76c58f 16th November 2023 - Opportunity notice on Contracts Finder ## Notice URLs - http://health-family.force.com/s/Welcome - https://health-family.force.com/s/Welcome ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ae024f88-af6d-488a-acd3-7e3329abdf1b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ae024f88-af6d-488a-acd3-7e3329abdf1b.json.