---
title: "W210405 AI Adoption and Implementation Services"
ocid: "ocds-b5fd17-ae05aa1c-f75d-413c-a32d-25df52b6558b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ae05aa1c-f75d-413c-a32d-25df52b6558b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ae05aa1c-f75d-413c-a32d-25df52b6558b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ae05aa1c-f75d-413c-a32d-25df52b6558b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS Business Services Authority"
published: "2026-09-03"
---

# W210405 AI Adoption and Implementation Services

Buyer: NHS Business Services Authority  
Current stage: Award  
OCID: ocds-b5fd17-ae05aa1c-f75d-413c-a32d-25df52b6558b

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## Summary

NHS Business Services Authority is procuring artificial intelligence adoption and implementation services for its operations in the United Kingdom. The requirement covers discovery and strategic advice, implementation and support of AI systems, end-to-end delivery partnerships, and access to a range of AI technologies. This is an IT services opportunity spanning consultancy, software development, internet-related services and support. The buyer is based in Newburn Riverside, Newcastle upon Tyne, and the delivery location is in the United Kingdom. The procurement is categorised as services and is suitable for small and medium-sized enterprises. The scope is relevant to providers that can help a public-sector organisation identify practical AI opportunities, develop an implementation strategy, deploy systems and provide continuing technical support.

The procurement has been completed and awarded. It used a selective call-off from a dynamic purchasing system, with bids due by 17 July 2026 at noon. The contract was awarded to Scrumconnect Limited on 7 August 2026. The awarded value is £5,000,000, and the contract runs from 24 August 2026 to 23 August 2030. The tender’s estimated value was also £5,000,000. The award is active. The published evaluation information identifies the requirement as IT services covering consulting, software development, internet and support. One supplier is recorded as successful. This outcome shows that the buyer selected a specialist SME through its existing dynamic purchasing system rather than through an unrestricted open tender.

For a future requirement of this kind, a credible competitor would need to combine AI discovery and strategic consultancy with the practical ability to implement, integrate and support AI systems. The successful supplier profile indicates that an SME can deliver the requirement, so smaller specialist firms may be well placed where they can demonstrate sufficient technical depth and delivery capacity. Useful capability would include translating organisational needs into deployable AI solutions, providing access to multiple relevant technologies, managing implementation from early discovery through live support, and working as an end-to-end delivery partner. Firms should also understand public-sector delivery expectations and be able to sustain a substantial, multi-year service relationship with NHS Business Services Authority.

## Notice

AI Adoption and Implementation Services including discovery and strategic services for artificial intelligence (AI), implementation, support of AI systems, end-to-end partnerships, and an access to a range of AI technologies.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/82149a90-b8ca-47bb-8091-874847f85853 |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 Aug 2026 |
| Contract period | 24 Aug 2026 - 23 Aug 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,000,000 |
| Lots value | Not specified |
| Awards value | £5,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS Business Services Authority |
| Locality | NEWBURN RIVERSIDE, NEWCASTLE UPON TYNE, |
| Postcode area | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Scrumconnect Ltd |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 3 Sep 2026 at 15:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/82149a90-b8ca-47bb-8091-874847f85853

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/82149a90-b8ca-47bb-8091-874847f85853
  3rd September 2026 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/172864cc-e20a-402a-82c3-d7f84231aed7
  DPS-Schedule-6-Order-Form-Template-and-Order-Schedules FV_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ae05aa1c-f75d-413c-a32d-25df52b6558b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ae05aa1c-f75d-413c-a32d-25df52b6558b.json.