---
title: "Call-Off Design and Creative Services"
ocid: "ocds-b5fd17-ae31c858-4c85-400e-85a5-a0dd1da2827e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ae31c858-4c85-400e-85a5-a0dd1da2827e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ae31c858-4c85-400e-85a5-a0dd1da2827e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ae31c858-4c85-400e-85a5-a0dd1da2827e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WATER SERVICES REGULATION AUTHORITY"
published: "2018-06-29"
---

# Call-Off Design and Creative Services

Buyer: WATER SERVICES REGULATION AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-ae31c858-4c85-400e-85a5-a0dd1da2827e

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## Summary

The WATER SERVICES REGULATION AUTHORITY has initiated a tender for "Call-Off Design and Creative Services," aimed at enhancing the accessibility and readability of technical documents. The tender, classified under document creation and studio photography services, is in the award stage and has an active contract valued at £225,000, expected to last from 12 February 2018 to 11 February 2020, with a possible one-year extension. This call-off will be conducted selectively, with project work managed directly by Ofwat's project manager, across various delivery locations, including Birmingham and London.

This procurement presents an excellent opportunity for SMEs, particularly those specialising in design and creative services, such as graphic design, branding, and document production. Businesses capable of delivering technical and engaging visual content, including infographics, videos, and interactive PDFs, will be well-positioned to compete. As Ofwat strives for high-quality, innovative outputs, suitable suppliers will have the potential to demonstrate their expertise and secure ongoing contracts to support a wide range of publications and projects.

## Notice

The objective of the call off is to provide new templates and ideas on how we can enhance existing and new documents in order to achieve a level of professional output in the following area: Accessibility and readability The information may be technical and complex and it needs to be able effectively communicate with stakeholders and other interested parties. Scope The Contract shall operate on the basis of a call off with the Supplier being given project work as directed by the Ofwat project manager. Unless specified in this document both parties shall agree the deadline for completion of each project. Any Contract awarded shall run from its Commencement Date which is anticipated to be January 2018 for two years with the option to extend up to 12 months. Ofwat requires support to help produce innovative content using new and up-to-date approaches to design and creative work. Ofwat publishes a number of key publications each year to a challenging timetable. Our documents need to be engaging and in a format that is clear and accessible to our stakeholders, while retaining the necessary level of technical detail. All our in-house design work is created on Surface Pro 3 (PC platform). The Supplier may be required but not limited to support and delivery of: * Infographics; * Creation of brands/sub-brands for campaigns * designed documents; * interactive pdfs; * videos; and * Prezis Examples of the style of photographs and approach to design Ofwat currently uses can be found at http://www.ofwat.gov.uk. Some examples of work undertaken this year include: * Our business plan summary * Resilience tree graphic * Resilience in the round report * Monitoring the retail market infographic Our corporate visual identity guide (attached at Appendix A) outlines our visual style and approach to photography. The Supplier will need to ensure work can be delivered securely as unpublished data is official and sometimes commercially sensitive. Any work that is produced on Ofwat's behalf will be Crown Copyright. We will require the editable original files in a format we can edit to adapt and reuse as we see fit.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a6239095-6535-4e08-a119-462a883aabb1 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jun 2018 |
| Submission deadline | 13 Dec 2017 |
| Future notice date | Not specified |
| Award date | 17 Jan 2018 |
| Contract period | 12 Feb 2018 - 11 Feb 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £225,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WATER SERVICES REGULATION AUTHORITY |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B5 4UA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England), TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KINDRED AGENCY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 72212300 - Document creation, drawing, imaging, scheduling and productivity software development services
- 79961350 - Studio photography services

## Release History

- 29 Jun 2018 at 16:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a6239095-6535-4e08-a119-462a883aabb1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a6239095-6535-4e08-a119-462a883aabb1
  29th June 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1b24fbec-a617-4502-bcaf-e14f2b85c8a5
  Contract

## Notice URLs

- http://www.ofwat.gov.uk

## Provenance

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