---
title: "Provision of Merchant Acquirer services"
ocid: "ocds-b5fd17-ae38df71-6ce6-4d03-aafe-07e678c96471"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ae38df71-6ce6-4d03-aafe-07e678c96471"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ae38df71-6ce6-4d03-aafe-07e678c96471.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ae38df71-6ce6-4d03-aafe-07e678c96471.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "DRIVER AND VEHICLE LICENCING AGENCY"
published: "2020-05-08"
---

# Provision of Merchant Acquirer services

Buyer: DRIVER AND VEHICLE LICENCING AGENCY  
Current stage: Tender  
OCID: ocds-b5fd17-ae38df71-6ce6-4d03-aafe-07e678c96471

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## Summary

The Driver and Vehicle Licensing Agency (DVLA) is currently inviting tenders for the "Provision of Merchant Acquirer services" within the financial consultancy and transaction processing sector. This procurement process is in the tender stage and is set to close on 19 May 2020, with the contract expected to commence on 1 May 2021 and run until 30 April 2023. The services will be delivered across various locations, including the UK and overseas territories, which encompass a significant volume of transactions related to vehicle licensing and other DVLA services for customers. 

This tender presents substantial opportunities for SMEs that specialise in payment processing and financial services. Companies that can demonstrate expertise in handling high transaction volumes, as well as reliable integration with DVLA’s digital platforms, would be particularly well-suited to compete. The successful bidder is expected to support the DVLA’s wide-ranging online and offline transaction needs, thus enhancing their service delivery capacity while fostering business growth within this critical public sector framework.

## Notice

Supplier engagement for market research required. DVLA's current Merchant Acquirer (MA) contract allows DVLA to accept credit and debit card payments from card issuing banks. The MA Contract supports a payment option for collection of receipts including Vehicle Excise Duty (VED) for customers transacting online, via Interactive Voice Recognition (IVR), by telephone to DVLA (including DVLA Contact Centre) and face to face at DVLA Reception processing an average of 28 million transactions per annum. Other key DVLA services also utilise the MA as follows: *Personalised Registrations Online; *Driver Licence Online; *Digital Tachograph System; *Trailers; *Duplicate Driving Licences (D90); *Electronic Vehicle Licensing (EVL); *Registration of Number Plate Suppliers; *Duplicate Vehicle Registration Documents (V62); *Drivers Returned Cheques; *Sale of Marks; *Vehicle Excise Duty (VED) Casework; *Enforcements; *Reception *Online Enforcement Penalty Payments

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/20531bac-5744-4090-b4e0-7519678f5e7f |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 May 2020 |
| Submission deadline | 19 May 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Apr 2021 - 30 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DRIVER AND VEHICLE LICENCING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66170000 - Financial consultancy, financial transaction processing and clearing-house services

## Release History

- 8 May 2020 at 07:50 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/20531bac-5744-4090-b4e0-7519678f5e7f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/20531bac-5744-4090-b4e0-7519678f5e7f
  8th May 2020 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=492046884
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ae38df71-6ce6-4d03-aafe-07e678c96471. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ae38df71-6ce6-4d03-aafe-07e678c96471.json.