---
title: "GB-Glasgow: SERVICENOW SAAS SUBSCRIPTIONS RENEWAL"
ocid: "ocds-b5fd17-ae4323d5-84a1-4406-a51b-8a2eb2ec3d46"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ae4323d5-84a1-4406-a51b-8a2eb2ec3d46"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ae4323d5-84a1-4406-a51b-8a2eb2ec3d46.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ae4323d5-84a1-4406-a51b-8a2eb2ec3d46.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STUDENT LOANS COMPANY"
published: "2025-04-11"
---

# GB-Glasgow: SERVICENOW SAAS SUBSCRIPTIONS RENEWAL

Buyer: STUDENT LOANS COMPANY  
Current stage: Award  
OCID: ocds-b5fd17-ae4323d5-84a1-4406-a51b-8a2eb2ec3d46

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ae4323d5-84a1-4406-a51b-8a2eb2ec3d46)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ae4323d5-84a1-4406-a51b-8a2eb2ec3d46.json)

## Summary

The Student Loans Company has awarded a contract for the renewal of ServiceNow SaaS subscriptions in Glasgow, Scotland. The contract is classified under the computer equipment and supplies industry category. The procurement process was completed, and the contract, valued at GBP 5,038,591.85, will run from 31 March 2025 to 30 March 2028. The award was made to Phoenix Software Ltd, with the tender period concluding on 28 March 2025.

This contract presents significant opportunities for businesses specialising in IT services and software solutions, particularly those capable of providing or managing SaaS subscriptions. Large IT firms with experience in handling extensive software subscription services will find this contract well-suited to their expertise. Although SMEs and VCSEs are not specifically targeted for this procurement, businesses looking to grow in the public sector IT services market could benefit from similar future opportunities with the Student Loans Company or other similar organisations.

## Notice

NOTE: This notice was updated on 11 April 2025 for the following reason: Typo correction: Contract Start date: 31/03/2025 Contract End date: 30/03/2030(Provision of ServiceNow SaaS Subscriptions Renewal)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/12eba11f-ed1c-4911-a13f-c7d197ed351f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Apr 2025 |
| Submission deadline | 28 Mar 2025 |
| Future notice date | Not specified |
| Award date | 28 Mar 2025 |
| Contract period | 30 Mar 2025 - 30 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,038,591 |
| Lots value | Not specified |
| Awards value | £5,038,591 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STUDENT LOANS COMPANY |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 7JD |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages

### Codes

- 30200000 - Computer equipment and supplies

## Release History

- 11 Apr 2025 at 13:40 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/12eba11f-ed1c-4911-a13f-c7d197ed351f
- 9 Apr 2025 at 15:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/12eba11f-ed1c-4911-a13f-c7d197ed351f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/12eba11f-ed1c-4911-a13f-c7d197ed351f
  11th April 2025 - Awarded contract notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=940476965
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ae4323d5-84a1-4406-a51b-8a2eb2ec3d46. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ae4323d5-84a1-4406-a51b-8a2eb2ec3d46.json.