---
title: "Proact Managed Service Support plus Hardware Support"
ocid: "ocds-b5fd17-ae573be8-a46c-4fc3-b426-c9792c630b58"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ae573be8-a46c-4fc3-b426-c9792c630b58"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ae573be8-a46c-4fc3-b426-c9792c630b58.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ae573be8-a46c-4fc3-b426-c9792c630b58.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WARWICKSHIRE POLICE"
published: "2021-05-24"
---

# Proact Managed Service Support plus Hardware Support

Buyer: WARWICKSHIRE POLICE  
Current stage: Award  
OCID: ocds-b5fd17-ae573be8-a46c-4fc3-b426-c9792c630b58

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ae573be8-a46c-4fc3-b426-c9792c630b58)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ae573be8-a46c-4fc3-b426-c9792c630b58.json)

## Summary

The Police & Crime Commissioner for Warwickshire has awarded a contract titled "Proact Managed Service Support plus Hardware Support" to Proact IT UK Limited. This procurement falls under the industry category of industry-specific software packages and has a total value of £83,000. The contract was awarded through a selective method as a call-off from the NHS Shared Business Solutions framework. The award was made on 21 May 2021 and the contract period will commence from 1 June 2021, lasting until 31 May 2022. The services will be delivered to locations within the West Midlands region of England.

This tender offers significant opportunities for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in managed IT services and software support. Businesses with expertise in proprietary software solutions, particularly those familiar with NHS frameworks, would be well-suited to compete in future tenders similar to this one. Engaging with Warwickshire Police as a contracting authority could lead to further partnerships and contracts in the public sector, promoting business growth and enhancing service offerings.

## Notice

The Police & Crime Commissioner for Warwickshire has awarded a contract for the provision of managed service support and hardware support for current proprietary Proact software. This was a direct award via NHS Shared Business Solutions framework IT Solutions 2 SBS/19/AB/WAB/9411.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/46e07dab-69d8-465b-a0c7-d4bfa83802a2 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 May 2021 |
| Submission deadline | 3 May 2021 |
| Future notice date | Not specified |
| Award date | 20 May 2021 |
| Contract period | 31 May 2021 - 31 May 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £83,000 |
| Lots value | Not specified |
| Awards value | £83,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WARWICKSHIRE POLICE |
| Locality | WARWICK |
| Post town | Coventry |
| Postcode | CV35 7QB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG13 Warwickshire CC |
| Local authority | Warwick |
| Electoral ward | Warwick All Saints & Woodloes |
| Westminster constituency | Warwick and Leamington |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PROACT IT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 24 May 2021 at 11:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/46e07dab-69d8-465b-a0c7-d4bfa83802a2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/46e07dab-69d8-465b-a0c7-d4bfa83802a2
  24th May 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ae573be8-a46c-4fc3-b426-c9792c630b58. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ae573be8-a46c-4fc3-b426-c9792c630b58.json.