---
title: "Social Media Listening and Analytics"
ocid: "ocds-b5fd17-ae62c9a2-6ac5-4f9c-a6ac-01d7989373dd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ae62c9a2-6ac5-4f9c-a6ac-01d7989373dd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ae62c9a2-6ac5-4f9c-a6ac-01d7989373dd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ae62c9a2-6ac5-4f9c-a6ac-01d7989373dd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2020-12-14"
---

# Social Media Listening and Analytics

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-ae62c9a2-6ac5-4f9c-a6ac-01d7989373dd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-ae62c9a2-6ac5-4f9c-a6ac-01d7989373dd)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-ae62c9a2-6ac5-4f9c-a6ac-01d7989373dd.json)

## Summary

The procurement process for the contract titled "Social Media Listening and Analytics" was led by H M Revenue & Customs, located in Telford, England. This procurement falls under the IT software package category and has been completed with a total value of £31,500. The procurement method used was selective, specifically through a call-off from a framework agreement. The tender period ended on 22 November 2020, while the contract commenced on 23 November 2020 and is set to last until 22 November 2021.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) that specialise in IT software and social media analytics. Businesses that offer audience intelligence tools or data insights platforms are particularly well-suited to compete in this space. The awarded contract to FENIX MEDIA LIMITED illustrates the potential for SMEs to successfully engage in public procurement and expand their market presence through government contracts.

## Notice

An audience intelligence, social listening and analytics platform focused on social data insights.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/61c5af00-2b85-4f19-b862-65ace15c0ded |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Dec 2020 |
| Submission deadline | 22 Nov 2020 |
| Future notice date | Not specified |
| Award date | 19 Nov 2020 |
| Contract period | 23 Nov 2020 - 22 Nov 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £31,500 |
| Lots value | Not specified |
| Awards value | £31,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | TELFORD |
| Post town | Telford |
| Postcode | TF3 4NT |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG21 Telford and Wrekin |
| Local authority | Telford and Wrekin |
| Electoral ward | Malinslee & Dawley Bank |
| Westminster constituency | Telford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FENIX MEDIA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 14 Dec 2020 at 10:51 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/61c5af00-2b85-4f19-b862-65ace15c0ded

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/61c5af00-2b85-4f19-b862-65ace15c0ded
  14th December 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/1ba0857a-cf49-448d-b855-2b19b54282b6

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ae62c9a2-6ac5-4f9c-a6ac-01d7989373dd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ae62c9a2-6ac5-4f9c-a6ac-01d7989373dd.json.