---
title: "Provision of Logrhythm S&M and Professional Days"
ocid: "ocds-b5fd17-ae8074f9-6631-4499-b8e2-110c241d8a4c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-ae8074f9-6631-4499-b8e2-110c241d8a4c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-ae8074f9-6631-4499-b8e2-110c241d8a4c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-ae8074f9-6631-4499-b8e2-110c241d8a4c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DRIVER & VEHICLE LICENSING AGENCY"
published: "2020-09-30"
---

# Provision of Logrhythm S&M and Professional Days

Buyer: DRIVER & VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-ae8074f9-6631-4499-b8e2-110c241d8a4c

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## Summary

The Driver & Vehicle Licensing Agency (DVLA) has awarded a contract for the provision of LogRhythm support and professional services, titled "Provision of Logrhythm S&M and Professional Days." This procurement is classified under the software package and information systems industry category. The contract commenced on 30th September 2020 and will continue until 29th September 2021. The procurement method was selective, involving a call-off from a framework agreement, with a total contract value of £133,661.73. The tender's period ended on 17th September 2020, located in Swansea, England.

This tender presents an opportunity for businesses specialising in IT support and cybersecurity services, especially those familiar with LogRhythm products. Companies that provide software maintenance, hardware support, and professional consultancy services will be well-positioned to compete for similar opportunities. Given the critical nature of cyber security and system management, firms that can demonstrate expertise in these areas, particularly those with a focus on tailored support for diverse IT environments, may find significant growth potential in such tenders.

## Notice

1. The Authority has a requirement for Support and Maintenance which includes: a. Hardware Support and replacement if needed. b. Software support is required from LogRhythm via our support portal, email or telephone. Available 24x7 with a 4 hour response time. c. Weekly Knowledgebase updates, minor and major software updates throughout the length of the contract. Commencement of the new support contract will be 30/9/20 2. The Authority has a requirement for 10 LogRhythm Professional Service Days each year to: a. Help create log-parsing policies for new source types that LogRhythm do not currently support. b. Help to configure the application to best suit DVLA environment. c. Support Cyber Security with onboarding of new log source types that are not currently supported by LogRhythm and configure the application to best suit DVLA environment. d. Resolve any issues Cyber Security may have with the LogRhythm system.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0276538b-7f44-47f8-9613-2a122dd235b8 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Sep 2020 |
| Submission deadline | 17 Sep 2020 |
| Future notice date | Not specified |
| Award date | 23 Sep 2020 |
| Contract period | 29 Sep 2020 - 29 Sep 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £133,661 |
| Lots value | Not specified |
| Awards value | £133,661 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DRIVER & VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 30 Sep 2020 at 13:45 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0276538b-7f44-47f8-9613-2a122dd235b8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0276538b-7f44-47f8-9613-2a122dd235b8
  30th September 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-ae8074f9-6631-4499-b8e2-110c241d8a4c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-ae8074f9-6631-4499-b8e2-110c241d8a4c.json.