--- title: "Mental Health Support Partner" ocid: "ocds-b5fd17-af428ff5-81d5-40c9-8919-5deb0ca0cb14" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-af428ff5-81d5-40c9-8919-5deb0ca0cb14" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-af428ff5-81d5-40c9-8919-5deb0ca0cb14.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-af428ff5-81d5-40c9-8919-5deb0ca0cb14.json" source: "Contracts Finder" current_stage: "Planning" buyer: "H M REVENUE & CUSTOMS" published: "2022-07-08" --- # Mental Health Support Partner Buyer: H M REVENUE & CUSTOMS Current stage: Planning OCID: ocds-b5fd17-af428ff5-81d5-40c9-8919-5deb0ca0cb14 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-af428ff5-81d5-40c9-8919-5deb0ca0cb14) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-af428ff5-81d5-40c9-8919-5deb0ca0cb14.json) ## Summary HM Revenue & Customs (HMRC) is currently in the planning stage of a procurement process for a "Mental Health Support Partner" aimed at providing specialist support to individuals facing mental health challenges related to their tax affairs. This initiative falls under the education and training services sector, specifically targeting health services. Key dates include an engagement end date set for 15th July 2022, with the intention to have the referral service operational by the end of September 2022. Interested parties must refer to the provided submission documents and engage with the planned market engagement activities. This procurement presents a significant opportunity for voluntary and community sector organisations, particularly registered charities or not-for-profit entities with expertise in mental health support. Businesses equipped to analyse needs and deliver effective mental health solutions will be well-suited to compete. By collaborating with HMRC, successful bidders can position themselves to influence service delivery and enhance their outreach, thereby growing their footprint in the public procurement landscape. ## Notice HM Revenue and Customs (HMRC) requests further information from Voluntary and Community Sector organisations, registered charities or not for profit organisations that specialise in supporting people dealing with mental health problems. You will need to: a) provide specialist mental health support to customers referred from HMRC who are feeling overwhelmed and anxious about their tax affairs, financial hardship or HMRC debt. b) carry out a gap analysis on our current learning offer and capability to identify appropriate customers to sign post to the service. Our advisers need to identify, support and signpost customers to the service who are feeling overwhelmed and anxious about their tax affairs, financial hardship and HMRC debt. HMRC will work with the successful organisation to have the referral service live by the end of September 2022 and work with the organisation for the remainder of the contract to understand how we can improve our capability and understanding around support needed for these customers. Please complete the Survey found here - https://www.surveymonkey.co.uk/r/BD7SJTJ Additional information: Please make yourself familiar with the draft specification (attached) and complete the survey available on Survey Monkey here - https://www.surveymonkey.co.uk/r/BD7SJTJ. HMRC would appreciate your comments on the draft cost schedule (attached), specification and other supporting documents, including if anything is unclear or requires clarification? HMRC Standard T&Cs and other important information is available here - https://www.gov.uk/government/organisations/hm-revenue-customs/about/procurement https://www.gov.uk/government/organisations/hm-revenue-customs/about/procurement ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/785d55b0-aba3-4911-acbd-e8a658c91b3b | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Jul 2022 | | Submission deadline | Not specified | | Future notice date | 15 Jul 2022 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | H M REVENUE & CUSTOMS | | Locality | SALFORD | | Post town | Manchester | | Postcode | M3 5BS | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD34 Greater Manchester South West | | Local authority | Salford | | Electoral ward | Blackfriars & Trinity | | Westminster constituency | Salford | | Delivery location | Not specified | ## CPV Codes ### Divisions - 80 - Education and training services - 85 - Health and social work services ### Codes - 80000000 - Education and training services - 85100000 - Health services ## Release History - 8 Jul 2022 at 16:11 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/785d55b0-aba3-4911-acbd-e8a658c91b3b ## Documents - https://www.contractsfinder.service.gov.uk/Notice/785d55b0-aba3-4911-acbd-e8a658c91b3b 8th July 2022 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/fa38bfd4-a968-4713-bb37-96c904973b67 HMRC Low Level Security Questionnaire - https://www.contractsfinder.service.gov.uk/Notice/Attachment/f697da67-4562-41ee-8755-4e6c63e9679f HMRC Accessibility Questionnaire - https://www.contractsfinder.service.gov.uk/Notice/Attachment/58ee7fe9-c9c5-44fb-837d-d5740ec514b0 Cost Model - https://www.contractsfinder.service.gov.uk/Notice/Attachment/9fefdb22-5eac-40e0-84e8-16f90acb3df6 Draft Specification - https://www.surveymonkey.co.uk/r/BD7SJTJ Survey Monkey Link - https://www.bing.com/search?q=procurement+at+hmrc&form=ANNH01&refig=d34ab787a7bb42ecac2d8f2fc1c3ef2b&adlt=strict HMRC Standard T&Cs and other important information is available at HMRC internet pages 'Procurement at HMRC'. ## Notice URLs - https://www.gov.uk/government/organisations/hm-revenue-customs/about/procurement ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-af428ff5-81d5-40c9-8919-5deb0ca0cb14. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-af428ff5-81d5-40c9-8919-5deb0ca0cb14.json.