---
title: "Reactive & Proactive IT Support Contract Renewal"
ocid: "ocds-b5fd17-af85f151-762e-4bd8-94ed-a827142d01fe"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-af85f151-762e-4bd8-94ed-a827142d01fe"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-af85f151-762e-4bd8-94ed-a827142d01fe.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-af85f151-762e-4bd8-94ed-a827142d01fe.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "EU SUPPLY LIMITED"
published: "2023-10-25"
---

# Reactive & Proactive IT Support Contract Renewal

Buyer: EU SUPPLY LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-af85f151-762e-4bd8-94ed-a827142d01fe

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-af85f151-762e-4bd8-94ed-a827142d01fe)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-af85f151-762e-4bd8-94ed-a827142d01fe.json)

## Summary

The public procurement process for the contract titled "Reactive & Proactive IT Support Contract Renewal" was awarded to EU SUPPLY LIMITED. The procurement falls under the information technology services industry category. The contract value is £50,000 GBP. The tender period ended on 1st June 2023, with a contract period from 27th June 2023 to 26th June 2024. The procurement method used was "Other - other". The procurement was initiated by EU SUPPLY LIMITED and the location specified is Yorkshire and the Humber.

This tender for IT support services provides opportunities for small and medium-sized enterprises (SMEs) in the IT industry to compete for contracts. Businesses offering proactive and reactive IT support managed services are well-suited to compete. The procurement stage has been completed, and EU SUPPLY LIMITED has awarded the contract to Phoenix Software Limited. The contract can serve as a stepping stone for businesses looking to expand their client base and revenue streams in the information technology sector.

## Notice

The G cloud services are as follows: The Services to be provided by the Supplier under the above Lot are listed in Framework Schedule 4 and outlined below: Phoenix Software Proactive and Reactive IT Support Managed Service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2c7e523b-acd4-49b6-81da-afd47b836f0e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - other |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Oct 2023 |
| Submission deadline | 31 May 2023 |
| Future notice date | Not specified |
| Award date | 26 Jun 2023 |
| Contract period | 26 Jun 2023 - 26 Jun 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000 |
| Lots value | Not specified |
| Awards value | £50,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EU SUPPLY LIMITED |
| Locality | HULL |
| Post town | Hull |
| Postcode | HU1 2AA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE11 Kingston upon Hull, City of |
| Local authority | Kingston upon Hull, City of |
| Electoral ward | St Andrew's & Docklands |
| Westminster constituency | Kingston upon Hull West and Haltemprice |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 25 Oct 2023 at 10:32 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2c7e523b-acd4-49b6-81da-afd47b836f0e
- 19 Oct 2023 at 12:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2c7e523b-acd4-49b6-81da-afd47b836f0e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2c7e523b-acd4-49b6-81da-afd47b836f0e
  25th October 2023 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=70059&B=UK
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104102
  User / Company

## Notice URLs

- https://www.hull.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-af85f151-762e-4bd8-94ed-a827142d01fe. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-af85f151-762e-4bd8-94ed-a827142d01fe.json.