---
title: "Multi-Agency Operations Case Management System"
ocid: "ocds-b5fd17-afac2bbc-228c-461d-8744-656567f3a463"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-afac2bbc-228c-461d-8744-656567f3a463"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-afac2bbc-228c-461d-8744-656567f3a463.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-afac2bbc-228c-461d-8744-656567f3a463.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WELLAND PROCUREMENT UNIT"
published: "2021-05-19"
---

# Multi-Agency Operations Case Management System

Buyer: WELLAND PROCUREMENT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-afac2bbc-228c-461d-8744-656567f3a463

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-afac2bbc-228c-461d-8744-656567f3a463)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-afac2bbc-228c-461d-8744-656567f3a463.json)

## Summary

The procurement process for the Multi-Agency Operations Case Management System was conducted by the Welland Procurement Unit, under the authority of Melton Borough Council. This contract falls within the goods sector, specifically classified under software packages and information systems. The contract was awarded on 18th May 2021, with an annual value of £7,400 and a total value of £29,600, covering a term of two years with possible extensions. The contract period runs from 1st April 2021 to 31st March 2023. The procurement method used was selective, which involved a call-off from a framework agreement, and the tender period concluded on 31st March 2021. The delivery address is in the East Midlands region of the United Kingdom.

This tender presents an opportunity for organisations specialising in software development and IT solutions to expand their business, particularly those that can offer cloud-based, secure, and compliant systems. Given that the procurement is suited to larger entities rather than SMEs or VCSEs, businesses with experience in implementing comprehensive case management systems across multiple agencies would be well-positioned to compete for similar contracts in the future. The collaborative nature of the software intended for use in this contract also highlights the potential for further partnerships and integrations within the public sector.

## Notice

E-CINS is a secure, GDPR compliant, cloud-based system where you can meet, manage cases/profiles and collaborate in real time. It can be accessed remotely via the web on any device, so partners/agencies can share information without installing any software. ECINS gives us the ability to create a single shared record that tells the customers whole story. It enables practitioners to choose who they share information with - securely, with multiple teams/agencies/partners across Leicestershire and even across county borders. It provides a central hub where practitioners can task and inform one another. It brings together assessments and action plans in one place and shares information in real time. By giving all local professionals access to a collaborative network, everyone is better placed to address the needs of the vulnerable people they're connected with. When partners work together, they can build a more comprehensive picture of an individual's situation and ultimately improve outcomes. Additional information: Contracting Authority - Melton Borough Council Annual Value - PS7,400 Contract Term - 2+1+1 Contract Awarded - 18/05/2021

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d205a636-2c44-4f31-8a5c-9be669927e70 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 May 2021 |
| Submission deadline | 31 Mar 2021 |
| Future notice date | Not specified |
| Award date | 31 Mar 2021 |
| Contract period | 31 Mar 2021 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £29,600 |
| Lots value | Not specified |
| Awards value | £29,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WELLAND PROCUREMENT UNIT |
| Locality | MELTON |
| Post town | Leicester |
| Postcode | LE13 1GH |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Melton |
| Electoral ward | Melton Warwick |
| Westminster constituency | Melton and Syston |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EMPOWERING-COMMUNITIES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 19 May 2021 at 09:21 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d205a636-2c44-4f31-8a5c-9be669927e70
- 19 May 2021 at 09:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d205a636-2c44-4f31-8a5c-9be669927e70

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d205a636-2c44-4f31-8a5c-9be669927e70
  19th May 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.melton.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-afac2bbc-228c-461d-8744-656567f3a463. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-afac2bbc-228c-461d-8744-656567f3a463.json.
