---
title: "South West Maintenance & Response Audits"
ocid: "ocds-b5fd17-afb307d0-ac99-4b03-8d9e-714512891139"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-afb307d0-ac99-4b03-8d9e-714512891139"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-afb307d0-ac99-4b03-8d9e-714512891139.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-afb307d0-ac99-4b03-8d9e-714512891139.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HIGHWAYS ENGLAND"
published: "2019-04-04"
---

# South West Maintenance & Response Audits

Buyer: HIGHWAYS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-afb307d0-ac99-4b03-8d9e-714512891139

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-afb307d0-ac99-4b03-8d9e-714512891139)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-afb307d0-ac99-4b03-8d9e-714512891139.json)

## Summary

Highways England is seeking service providers for the "South West Maintenance & Response Audits" tender, aimed at enhancing the level of service through improved Quality Management Systems. This procurement falls under the research and development services category and involves a contract value of £53,681. The contract period is set to run from 3 April 2019 to 30 June 2019, with the tender period concluding on 26 March 2019. This selective procurement process was awarded to Arup after a thorough tender evaluation.

This tender presents valuable opportunities for firms specialising in quality management and consultancy services, particularly those capable of offering innovative solutions that align with Highways England's service improvement objectives. Businesses with experience in service audits, quality assurance, and those ranked as large or medium-sized enterprises may find themselves well-positioned to compete for similar contracts, leveraging this opportunity to expand their market presence in public sector services.

## Notice

The objective of this piece of work is to identify areas that can improve the level of service and be reflected in the Suppliers Quality Management System, such that it will reduce the level of Quality Management Points to below 25. This will improve the level of service that is provided to Highways England and its customers.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c7031559-85b5-41dd-aad1-ac18f3edc963 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Apr 2019 |
| Submission deadline | 26 Mar 2019 |
| Future notice date | Not specified |
| Award date | 2 Apr 2019 |
| Contract period | 2 Apr 2019 - 30 Jun 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £53,681 |
| Lots value | Not specified |
| Awards value | £53,681 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHWAYS ENGLAND |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B1 1RN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ARUP |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 4 Apr 2019 at 10:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c7031559-85b5-41dd-aad1-ac18f3edc963

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c7031559-85b5-41dd-aad1-ac18f3edc963
  4th April 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f703f2e8-36c7-4a91-97f2-3d13cec84fef
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-afb307d0-ac99-4b03-8d9e-714512891139. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-afb307d0-ac99-4b03-8d9e-714512891139.json.