---
title: "Quotation for Delivery and Analysis of a Satisfaction Survey to Sandwell Tenants - AWARD"
ocid: "ocds-b5fd17-afc8f7f2-922c-440b-8727-a3eb1b9f18d4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-afc8f7f2-922c-440b-8727-a3eb1b9f18d4"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-afc8f7f2-922c-440b-8727-a3eb1b9f18d4.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-afc8f7f2-922c-440b-8727-a3eb1b9f18d4.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SANDWELL METROPOLITAN BOROUGH COUNCIL"
published: "2022-09-06"
---

# Quotation for Delivery and Analysis of a Satisfaction Survey to Sandwell Tenants - AWARD

Buyer: SANDWELL METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-afc8f7f2-922c-440b-8727-a3eb1b9f18d4

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## Summary

The Sandwell Metropolitan Borough Council has recently awarded a contract for the delivery and analysis of a satisfaction survey to tenants in the West Midlands, United Kingdom. The contract, named "Quotation for Delivery and Analysis of a Satisfaction Survey to Sandwell Tenants," falls under the research and development services category. The procurement stage was an open procedure with a closing date of Thursday 4th August 2022 at 15:00hrs. The contract period is set to start on 1st September 2022 and end on 30th April 2023.

This tender opportunity provides a chance for businesses specialising in research and development services to engage with the Sandwell Metropolitan Borough Council. Companies with expertise in conducting surveys, data analysis, and consultancy services are well-suited to compete for this contracting opportunity. The chosen supplier, M·E·L Research Ltd, will play a key role in shaping and improving services based on tenant feedback collected through the satisfaction survey. Interested businesses can access the procurement exercise through the In-tend e-Tendering System on the Sandwell MBC In-tend Supplier Portal.

## Notice

Quotation for Delivery and Analysis of a Satisfaction Survey to Sandwell Tenants Sandwell Council's Housing Service would like to deliver a satisfaction survey to tenants in September 22. This will enable the council to collect feedback from tenants to help shape and improve services. Following survey delivery, an analysis is to be completed and findings to be presented back to the council shortly after. Delivering the survey in Autumn 2022 offers a chance to trial and evaluate the chosen methodology, delivery approach and analysis ahead of next year, when delivering an annual tenant satisfaction survey will be a requirement of the new April 2023 Consumer Standards Framework. Sandwell has a housing stock of 27,307 properties which rises to 28,000 when including the private finance initiative properties. We collect data on the demographics of tenants including gender, age, ethnicity, and the proportion of tenants with disabilities. The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the Quotation document or other related documents. In Order To View a On-Line Questionnaire (if applicable) or Submit a Quotation, you will be required to' Opt-In'. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810. Closing date: Thursday 04 August 2022 at 15:00hrs

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d1cfa7a6-62e0-4ea4-ac1f-d2205b067588 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Sep 2022 |
| Submission deadline | 4 Aug 2022 |
| Future notice date | Not specified |
| Award date | 24 Aug 2022 |
| Contract period | 31 Aug 2022 - 30 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £20,000 |
| Lots value | Not specified |
| Awards value | £12,950 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SANDWELL METROPOLITAN BOROUGH COUNCIL |
| Locality | WEST MIDLANDS |
| Post town | Birmingham |
| Postcode | B69 3DB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG37 Sandwell |
| Local authority | Sandwell |
| Electoral ward | Oldbury |
| Westminster constituency | West Bromwich |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | M·E·L RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services
- 73200000 - Research and development consultancy services
- 73220000 - Development consultancy services

## Release History

- 6 Sep 2022 at 10:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d1cfa7a6-62e0-4ea4-ac1f-d2205b067588

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d1cfa7a6-62e0-4ea4-ac1f-d2205b067588
  6th September 2022 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://in-tendhost.co.uk/sandwellmbc

## Provenance

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