---
title: "CST212 Supply of Support and Maintenance of Library Self-Service Equipment and Additional Services"
ocid: "ocds-b5fd17-afdf05a3-e713-43c0-a420-9daf006a6557"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-afdf05a3-e713-43c0-a420-9daf006a6557"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-afdf05a3-e713-43c0-a420-9daf006a6557.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-afdf05a3-e713-43c0-a420-9daf006a6557.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Derbyshire County Council"
published: "2026-09-04"
---

# CST212 Supply of Support and Maintenance of Library Self-Service Equipment and Additional Services

Buyer: Derbyshire County Council  
Current stage: Award  
OCID: ocds-b5fd17-afdf05a3-e713-43c0-a420-9daf006a6557

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## Summary

Derbyshire County Council procured support and maintenance services for its existing library self-service kiosks and associated software. The requirement covers software maintenance and repair, together with maintenance and repair of information technology equipment (CPV 72267000 and 50312600). Services are delivered across the East Midlands. The work is a service contract supporting library RFID and self-service equipment already in use, rather than a purchase of new kiosks. The procurement sits within the council’s library technology requirements and is intended to keep the existing self-service estate and related software operational. It is suitable for small and medium-sized enterprises and voluntary, community and social enterprises, indicating potential relevance to specialist maintenance providers as well as larger technology suppliers.

The procurement is complete and was awarded on 17 August 2026 to Bibliotheca Ltd. Derbyshire County Council used a direct award from the ESPO Library Hardware Solutions framework, Lot 1, Library RFID Solutions. The awarded value is £150,000 GBP. The contract period runs from 20 September 2026 to 19 September 2028. The tender submission deadline was 29 June 2026 at 23:59. This was a single service requirement covering support and maintenance for existing library self-service kiosks and associated software. The published outcome identifies Bibliotheca Ltd as the selected supplier. The route was a framework call-off by direct award, rather than an open competition, and the procurement record does not identify separate lots or a competitive evaluation breakdown.

This award shows established demand from Derbyshire County Council for specialist support of library self-service kiosks, RFID solutions and the software and information technology equipment that underpin them. A credible future competitor would need practical capability in maintaining installed library self-service estates, diagnosing kiosk and related equipment faults, supporting associated software, and maintaining reliable service across multiple sites in the East Midlands. Experience with library RFID environments and the ability to take responsibility for existing equipment would be particularly relevant. Suppliers should also be able to operate through the ESPO Library Hardware Solutions framework and meet its requirements for a direct-award call-off. The stated suitability for SMEs and VCSEs indicates that smaller specialist providers may be relevant where they have the required technical capacity and service experience.

## Notice

Purchase of Support and Maintenance provision for existing Library Self-Service kiosks and associated software Call-off (Direct Award) from ESPO Library Hardware Solutions (350_23), Lot 1 - Library RFID Solutions

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/73da326f-d9e8-4d7f-ad8c-9cd60ed92a70 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Sep 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 17 Aug 2026 |
| Contract period | 20 Sep 2026 - 19 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000 |
| Lots value | Not specified |
| Awards value | £150,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Derbyshire County Council |
| Locality | MATLOCK |
| Postcode area | Derby |
| Postcode | DE4 3AG |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF13 South and West Derbyshire |
| Local authority | Derbyshire Dales |
| Electoral ward | Matlock West |
| Westminster constituency | Derbyshire Dales |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Bibliotheca Limited |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 50312600 - Maintenance and repair of information technology equipment
- 72267000 - Software maintenance and repair services

## Release History

- 4 Sep 2026 at 17:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/73da326f-d9e8-4d7f-ad8c-9cd60ed92a70

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/73da326f-d9e8-4d7f-ad8c-9cd60ed92a70
  4th September 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.derbyshire.gov.uk/

## Provenance

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