---
title: "23-103A Unified Communications and Contact Centre"
ocid: "ocds-b5fd17-afeb13f9-2e5d-45ae-bf64-ed184f8f13fb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-afeb13f9-2e5d-45ae-bf64-ed184f8f13fb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-afeb13f9-2e5d-45ae-bf64-ed184f8f13fb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-afeb13f9-2e5d-45ae-bf64-ed184f8f13fb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ROTHERHAM METROPOLITAN BOROUGH COUNCIL"
published: "2024-04-29"
---

# 23-103A Unified Communications and Contact Centre

Buyer: ROTHERHAM METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-afeb13f9-2e5d-45ae-bf64-ed184f8f13fb

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## Summary

The Rotherham Metropolitan Borough Council has awarded a contract for Unified Communications and Contact Centre services to RingCentral UK Ltd. The contract, valued at £1,980,000, was directly awarded through the Crown Commercial Services framework with a contract period from 27/03/2024 to 26/03/2029. The procurement process was classified under software package and information systems, with the contracting authority based in Rotherham, England.

This awarded tender offers opportunities for businesses in the software industry, especially those providing unified communications and contact centre solutions. Companies providing such goods and services may find this contract with the Rotherham Metropolitan Borough Council suited for competition. The procurement method used was a direct award, signalling a specific need and preference for the vendor, RingCentral UK Ltd, making it essential for businesses in this industry to pay attention to future similar opportunities.

## Notice

Direct award made to RingCentral UK Ltd via Crown Commercial Services (CCS); Network Services 3 (RM6116) framework for the initial period of 36-months from 27/03/2024 to 26/03/2027 plus 2 x 12-month optional extensions to 26/03/2029.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/99821430-d6ee-4560-85be-ff0e7444ca7e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Other - Direct Award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Apr 2024 |
| Submission deadline | 26 Mar 2024 |
| Future notice date | Not specified |
| Award date | 27 Mar 2024 |
| Contract period | 27 Mar 2024 - 26 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,980,000 |
| Lots value | Not specified |
| Awards value | £1,980,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROTHERHAM METROPOLITAN BOROUGH COUNCIL |
| Locality | ROTHERHAM |
| Post town | Sheffield |
| Postcode | S60 1AE |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE34 Rotherham |
| Local authority | Rotherham |
| Electoral ward | Boston Castle |
| Westminster constituency | Rotherham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RINGCENTRAL |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 29 Apr 2024 at 09:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/99821430-d6ee-4560-85be-ff0e7444ca7e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/99821430-d6ee-4560-85be-ff0e7444ca7e
  29th April 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-afeb13f9-2e5d-45ae-bf64-ed184f8f13fb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-afeb13f9-2e5d-45ae-bf64-ed184f8f13fb.json.